Word Preparation

complaint: 投诉，不满

a statement in which someone says that something is wrong or not satisfactory

This restaurant never gets any complaints from customers.
这家餐厅从来没有接到过顾客投诉。

Lisa made a complaint to the manager of the store.
Lisa向这家店的经理提出了投诉。

hand: 把某物给某人

to give something to someone

Please hand your homework to the person in front of you.
请把你的作业交给你前面的那个人。

He handed a book to the little girl and let her read it.
他把一本书给了这个小女孩并让她读。

customer service: 客户服务

help or assistance given by staff members

I don’t like going to stores with poor customer service.
我不喜欢去那些客户服务不好的商店。

There are many things we can do to improve the customer service.
我们还可以改善很多地方，以提高我们的客户服务水平。

take issue: 不同意，持异议

to disagree

James takes issue with the school’s method of teaching students.
James不同意学校的教学方式。

If anyone takes issue with our plan, we can discuss with them.
假如有人不同意我们的计划，我们可以和他们商讨。

make every effort: 尽一切努力

to do everything you can

We need to make every effort to make people feel welcome here.
我们需要尽一切努力来让人们感到自己在这里受欢迎。

Christina made every effort to do well in all of her homework.
Christina尽了一切努力把她的作业做好。

make up for sth: 弥补（损失）

to compensate something bad with something good

He bought me a dinner to make up for being so late the day before.
他请我吃晚饭，作为对前一天他迟到那么长时间的补偿。

Her husband bought her a bunch of flowers to make up for quarreling with her the day before.
她丈夫给他买了一束花，作为对前一天吵架的补偿。

Grammar

so that引导结果状语从句

so that不仅可以引导目的状语从句，还可以引导结果状语从句，表示“因此，所以”，一般从句要用逗号与主句隔开，而且从句中没有表示目的的情态动词may、can、might或could。so that也不能与in order that换用。

Tom did not work hard enough, so that he is out of work when he is still young.
Yesterday morning Jack got up early, so that he caught the first bus.
She had not planned her time well, so that she did not finish her homework on time.

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