【GBS】How to communicate with technical professionals at basic level

Initial script

技术人员的

优点：1理性思维2踏实认真3心计少

缺点：1对为人处事认识较少2知识面窄3不善与人交流4害怕风险（没有志向，甘心按部就班，以工资为导向，认为挣多钱就干多少活）

如何与他们沟通：

1.谈他们熟悉的话题

1）技术

2）生活、个人爱好

修改版：

TIP 1. talk about things that are familiar to them

1)technology

especially what they used to work on.

2)life(hobbies)

before the communication, it's better to ask about their hobbies from other people.

why should we follow tip 1?

1)Because they are not good at communication. so we should let them stay in the comfortable zone to make communication effectively.

* most of them don't know about how to communicate with others.

* they communicate little with others than other professionals like sales, administrators and so on.

2)the scope of their knowledge is limited

most of the professionals at the basic level just know thing within his responsibility.

TIP 2. follow their logic

why? because they are very logical guys even if they are talking with friends.

For example, if you want to consult how to buy a suitable electronic devices, maybe they would list all the technical parameters of the devices that is associated with your requirement. At this time, pls follow their words, to let them continue.

总结：

initial edition逻辑不清晰。

1.本次演讲的目的是如何与技术人员沟通，但initial版上来就说技术人员的优缺点，让别人以为这是介绍技术人员本身，而不是专门讲如何交流。

实际Q&A，大家的注意点也都在反对“技术人员的缺点”上。可以说完全没有完成演讲的目的。

2当然从大家关注Q&A上来看，演讲内容的排序很重要，排在后面的部分给大家的印象较深，也奠定了整个演讲的韵律，所以以后还是要注意结构的。

修改版逻辑较清晰

整个演讲都在围绕主题"如何与技术人员沟通"在讲！

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