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There are several scenarios where you may run into trouble uninstalling the 2010 Beta and trying to install the RTM (final) release. Today we’ll cover the problems we ran into, and how to fix them.

在几种情况下，您可能会遇到卸载2010 Beta并尝试安装RTM(最终版)的麻烦。 今天，我们将介绍我们遇到的问题以及如何解决它们。

You would think upgrading from the Office 2010 Beta to the final release would be an easy process. Unfortunately, it’s not always that simple. In fact, we ran into three different scenarios where the install wasn’t smooth whatsoever.

您会认为从Office 2010 Beta升级到最终版本将是一个简单的过程。 不幸的是，这并不总是那么简单。 实际上，我们遇到了三种安装都不顺利的情况。

If you currently have the 2010 Beta installed, you have to remove it before you can install the RTM.  Here we’ll take a look at three different troublesome install scenarios we ran into, and how we fixed each one.

如果当前已安装2010 Beta，则必须先将其删除，然后才能安装RTM。 在这里，我们将了解我们遇到的三种不同的麻烦的安装方案，以及如何解决每种方案。

Important Note: Before proceeding with any of these steps, make sure and backup your Outlook .pst files!

重要说明：在继续执行任何这些步骤之前，请确保并备份Outlook .pst文件！

Scenario 1 – Uninstall Office 2010 Beta & Fix Install Errors

方案1 –卸载Office 2010 Beta和修复安装错误

In this first scenario we have Office Professional Plus 2010 Beta 32-bit installed on a Windows 7 Home Premium 32-bit system.

在第一种情况下，我们在Windows 7 Home Premium 32位系统上安装了Office Professional Plus 2010 Beta 32位。

First try to uninstall the Office 2010 Beta by going into Control Panel and selecting Programs and Features.

首先尝试通过进入“控制面板”并选择“程序和功能”来卸载Office 2010 Beta。

Scroll down to Microsoft Office Professional Plus 2010, right-click it and select Uninstall.

向下滚动到Microsoft Office Professional Plus 2010，右键单击它，然后选择“卸载”。

Click Yes when the confirmation dialog box comes up.

出现确认对话框时，单击“是”。

Wait while Office 2010 Beta uninstalls…the amount of time it takes will vary from system to system.

等待Office 2010 Beta卸载时…花费的时间因系统而异。

To complete the uninstall process, a reboot is required.

要完成卸载过程，需要重新启动。

Fixing Setup Errors

修复安装错误

The problem is when you start the installation of the 2010 RTM…

问题是当您开始安装2010 RTM时...

You get the following setup error even though you uninstalled the 2010 Beta. The problem is there are leftover Office apps or stand alone Office products. So, we need a utility that will clean them up for us.

即使您卸载了2010 Beta，也会出现以下安装错误。 问题是有剩余的Office应用程序或独立的Office产品。 因此，我们需要一个实用程序来为我们清理它们。

Windows Installer Clean Up Utility

Windows Installer清理实用工具

Download and install the Clean Up Utility (link Below) following the defaults.

按照默认设置下载并安装清理实用程序(下面的链接) 。

After it’s installed you’ll find it in Start \ All Programs \ Windows Install Clean Up …go ahead and launch the utility.

安装完成后，您可以在“开始” \“所有程序” \“ Windows Install Clean Up”中找到它…继续并启动该实用程序。

Now go through and remove all Office Programs or addins that you find in the list. Make sure you are just deleting Office apps and not something you need like Java for example. If you’re not sure what something is, doing a quick Google search should help you out. For instance we had the Office labs Ribbon Hero installed… just highlight and click Remove.

现在浏览并删除列表中找到的所有Office程序或加载项。 确保只删除Office应用程序，而不要删除诸如Java之类的东西。 如果您不确定是什么东西，那么快速进行Google搜索可以为您提供帮助。 例如，我们已经安装了Office实验室的Ribbon Hero……只需突出显示并单击“删除”。

Remove anything that has something to do with Office…then reboot your machine.

删除与Office有关的所有内容，然后重新启动计算机。

Now, you should be able to begin the installation of Office 2010 RTM (Final) Release without any errors.

现在，您应该能够开始安装Office 2010 RTM(最终版)而不会出现任何错误。

If you do get an error during the install process, like this one telling us we have old version of Groove Server…

如果您在安装过程中确实遇到错误，例如这告诉我们我们有Groove Server的旧版本…

Navigate to C:\Users\username\AppData\Local\Microsoft (where username is the computer name) and delete any existing MS Office folders. Then try the install again, this solved the problem in our first scenario.

导航到C：\ Users \用户名\ AppData \ Local \ Microsoft (其中，用户名是计算机名)，然后删除任何现有的MS Office文件夹。 然后再次尝试安装，这在我们的第一种情况下解决了问题。

Scenario 2 – Not Being Able to Uninstall 2010 Beta from Programs and Features

方案2 –无法从程序和功能中卸载2010 Beta

In this next scenario we have Office Professional Plus 2010 Beta 32-bit installed on a Windows 7 Home Premium 32-bit system.

在下一个方案中，我们在Windows 7 Home Premium 32位系统上安装了Office Professional Plus 2010 Beta 32位。

Another problem we ran into is not being able to uninstall the 2010 Beta from Programs and Features. When you go in to uninstall it, nothing happens.

我们遇到的另一个问题是无法从“程序和功能”中卸载2010 Beta。 当您卸载它时，什么也没有发生。

If you run into this problem, we again need to download and install the Windows Installer Clean Up Utility (link below) and manually uninstall the Beta. When you launch it, scroll down to Microsoft Office Professional Plus 2010 (Beta), highlight it and click Remove.

如果您遇到此问题，我们再次需要下载并安装Windows Installer清理实用程序(下面的链接)，然后手动卸载Beta 。 启动它时，向下滚动到Microsoft Office Professional Plus 2010(测试版)，突出显示它，然后单击“删除”。

Click OK to the Warning Dialog box…

单击“确定”进入“警告”对话框...

If you see any other Office 2010, 2007, or 2003 entries you can hold the “Shift” key and highlight them all…then click Remove and click OK to the warning dialog.

如果您看到任何其他Office 2010、2007或2003条目，则可以按住“ Shift”键并将其全部突出显示，然后单击“删除”，然后单击“确定”进入警告对话框。

Now we need to delete some Registry settings. Click on Start and type regedit into the Search box and hit Enter.

现在我们需要删除一些注册表设置。 单击“开始”，然后在“搜索”框中键入regedit ，然后按Enter。

Navigate to HKEY_CURRENT_USER \ Software \ Microsoft \ Office and delete the folder.

导航到HKEY_CURRENT_USER \ Software \ Microsoft \ Office并删除文件夹。

Then navigate to HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Office and delete those keys as well.

然后导航到HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Office并删除这些密钥。

Now go into C:\Program Files and find any of these three folders…Microsoft Office, OfficeUpdate, or OfficeUpdate14…you might find one, two or all three. Either way just rename the folders with “_OLD” (without quotes) at the end.

现在进入C：\ Program Files，找到这三个文件夹中的任何一个……Microsoft Office，OfficeUpdate或OfficeUpdate14……您可能会找到一个，两个或全部三个。 无论哪种方式，都只需在文件名的末尾加上“ _OLD” (不带引号)即可。

Then go into C:\Users\username\AppData\Local\Microsoft and delete any existing MS Office folders. Where in this example we have office, Office Labs, One Note…etc.

然后进入C：\ Users \用户名\ AppData \ Local \ Microsoft并删除任何现有的MS Office文件夹。 在此示例中，我们有办公室，办公室实验室，一个便笺等。

Now we want to delete the contents of the Temp folder. Click on Start and type %temp% into the Search box and hit Enter.

现在我们要删除Temp文件夹的内容。 单击开始，然后在搜索框中键入％temp％ ，然后按Enter。

Use the key combination “Ctrl+A” to select all the files in this folder, then right-click and click Delete, or simply hit the Delete key.

使用组合键“ Ctrl + A”选择该文件夹中的所有文件，然后右键单击并单击“删除”，或直接按Delete键。

If you have some files that won’t delete, just skip them as they shouldn’t affect the Office install. Then empty the Recycle Bin and restart your machine.

如果您有一些无法删除的文件，请跳过它们，因为它们不会影响Office的安装。 然后清空回收站并重新启动计算机。

When you get back from the restart launch the Office 2010 RTM installer and you should be good to go with installation.

从重新启动回来后，请启动Office 2010 RTM安装程序，然后进行安装就可以了。

Because we uninstalled the Office 2010 Beta manually, you may have some lingering blank icons that you’ll need to clean up.

由于我们手动卸载了Office 2010 Beta，因此您可能需要清理一些挥之不去的空白图标。

Scenario –3 Uninstall 2007 and Install 2010 32-Bit on x64 Windows 7

方案–3在x64 Windows 7上卸载2007年并安装32位的2010年

For this final scenario we are uninstalling Office Professional 2007 and installing Office Professional Plus 2010 32-Bit edition on a Windows Ultimate 64-bit computer. This machine actually had Office 2010 Beta 64-bit installed at one point also, it’s since been removed, and 2007 was reinstalled. 

对于此最终方案，我们将卸载Office Professional 2007，并在Windows Ultimate 64位计算机上安装Office Professional Plus 2010 32位版本。 该计算机实际上一次也安装了Office 2010 Beta 64位，此计算机已被删除，并重新安装了2007。

Go into Programs and Settings and uninstall Microsoft Office Professional 2007.

进入“程序和设置”，然后卸载Microsoft Office Professional 2007。

Click Yes to the dialog box asking if you’re sure you want to uninstall it…

在对话框中单击“是”，询问您是否确定要卸载它…

Then wait while Office 2007 is uninstalled. The amount of time it takes will vary between systems.

然后等待Office 2007卸载。 系统之间花费的时间会有所不同。

A restart is required to complete the process…

需要重新启动才能完成该过程…

Again we need to call upon the Windows Installer Clean Up Utility. Go through and delete any left over Office 2007 and 2010 entries.

同样，我们需要调用Windows Installer清理实用工具。 浏览并删除任何剩余的Office 2007和2010条目。

Click OK to the warning dialog that comes up.

单击确定，出现警告对话框。

After that’s complete, navigate to HKEY_CURRENT_USER \ Software \ Microsoft \ Office and delete the folder.

完成之后，导航到HKEY_CURRENT_USER \ Software \ Microsoft \ Office并删除文件夹。

Then navigate to HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Office and delete those keys as well.

然后导航到HKEY_LOCAL_MACHINE \ Software \ Microsoft \ Office并删除这些密钥。

We still need to go into C:\Users\ username\AppData\ Local\ Microsoft (where username is the computer name) and delete any Office folders. In this example we have Outlook Connector, Office, and Outlook to delete.

我们仍然需要进入C：\ Users \ username \ AppData \ Local \ Microsoft (其中username是计算机名)并删除任何Office文件夹。 在此示例中，我们要删除Outlook Connector，Office和Outlook。

Now let’s delete the contents of the Temp folder by typing %temp% into the Search box in the Start Menu.

现在，通过在“开始”菜单的“搜索”框中键入％temp％来删除Temp文件夹的内容。

Then delete all of the files and folders in the Temp directory.

然后删除Temp目录中的所有文件和文件夹。

If you have some files that won’t delete, just skip them as they shouldn’t affect the Office install. Then empty the Recycle Bin and restart your machine.

如果您有一些无法删除的文件，请跳过它们，因为它们不会影响Office的安装。 然后清空回收站并重新启动计算机。

If you try to install the 2010 RTM at this point you might be able to begin the install, but may get the following Error 1402 message.

如果您此时尝试安装2010 RTM，则可以开始安装，但可能会收到以下错误1402消息。

To solve this issue, we opened the command prompt and ran the following:

为了解决此问题，我们打开了命令提示符并运行以下命令：

secedit /configure /cfg %windir%\inf\defltbase.inf /db defltbase.sdb /verbose

secedit / configure / cfg％windir％\ inf \ defltbase.inf / db defltbase.sdb / verbose

After the command completes, kick off the Office 2010 (Final) RTM 32-bit edition. This solved the issue and Office 2010 installed successfully.

命令完成后，启动Office 2010(最终)RTM 32位版本。 这样就解决了问题，并成功安装了Office 2010。

Conclusion

结论

Except for the final scenario, we found using the Windows Installer Clean Up Utility to come in very handy. Using that along with deleting a couple folders and registry settings did the trick. In the last one, we had to get a bit more geeky and use some command line magic, but it got the job done.

除最终方案外，我们发现使用Windows Installer清理实用程序非常方便。 将其与删除几个文件夹和注册表设置一起使用即可达到目的。 在上一个中，我们不得不变得更加怪异，并使用了一些命令行魔术，但是它完成了工作。

After some extensive testing in our labs, the only time the upgrade to the RTM went smoothly was when we had a clean Vista or Windows 7 system with a fresh install of the 2010 beta only. However, chances are you went from 2003 or 2007 to the free 2010 Beta. You might also have addins or other Office products installed, so there are going to be a lot of different office files scattered throughout your PC. If that’s the case, you may run into the issues we covered here.

在我们的实验室进行了广泛的测试之后，唯一顺利地升级到RTM的时间是当我们拥有干净的Vista或Windows 7系统且仅全新安装了2010 Beta。 但是，您有可能从2003或2007进入了免费的2010 Beta。 您可能还安装了插件或其他Office产品，因此PC上将散布许多不同的Office文件。 如果是这样，您可能会遇到我们在此介绍的问题。

These are a few scenarios where we got errors and were not able to install Office 2010 after removing the beta. There could be other problems, and if any of you have experienced different issues or have more good suggestions, leave a comment and let us know!

在某些情况下，我们会出现错误，并且在删除Beta后无法安装Office 2010。 可能还有其他问题，如果你们中的任何一个遇到不同的问题或有更多好的建议，请发表评论并告诉我们！

Link

链接

Download Windows Installer Clean Up Utility

下载Windows Installer清理实用工具

翻译自: https://www.howtogeek.com/howto/15626/fix-problems-upgrading-office-2010-beta-to-rtm-final-release/

ie11rtm版升级到最新