1、STAR法则

1、Find a Suitable Example

There’s no way for you to know ahead of time exactly what the interviewer will ask you . With that in mind, it’s smart to have a few stories and examples ready to go that you can tweak and adapt for different questions.

选择故事：如果你用一个完全不相关故事来构建答案，那么 STAR 面试方法对你没有帮助。

2、Lay Out the Situation

Your goal here is to paint a clear picture of the situation you were in and emphasize its complexities, so that the result you touch on later seems that much more profound. Keep things concise and focus on what’s undeniably relevant to your story.

设置场景：目标是清晰地描绘并强调其复杂性，注意去除无关内容。

For example, imagine that the interviewer just said, “Tell me about a time when you achieved a goal that you initially thought was out of reach.”

Your Response (Situation): “In my previous digital marketing role, my company made the decision to focus primarily on email marketing and was looking to increase their list of email subscribers pretty aggressively.”

3、Highlight the Task

You’re telling this story for a reason—because you had some sort of core involvement in it. This is the part of your answer when you make the interviewer understand exactly where you fit in.

突出任务：详细说明你在该特定场景中的职责以及为你设定的目标（注意这部分内容要与Action部分进行区分）

Your Response (Task): “As the email marketing manager, my target was to increase our email list by at least 50% in just one quarter.”

4、Share How You Took Action

This is your chance to really showcase your contribution, and it’s worthy of some specifics. Dig in deep and make sure that you give enough information about exactly what you did. Did you work with a certain team? Use a particular piece of software? Form a detailed plan? Those are the things your interviewer wants to know.

解释行动：解释你做了什么，你采取了哪些步骤来实现该目标或解决该问题？
注意，不要给出模糊的或掩饰性的答案，比如“所以，我很努力…”或“我做了一些研究…”

Your Response (Action): “I started by going back through our old blog posts and adding in content upgrades that incentivized email subscriptions—which immediately gave our list a boost. Next, I worked with the rest of the marketing team to plan and host a webinar that required an email address to register, which funneled more interested users into our list.”

5、 Dish Out the Result

Remember, interviewers don’t only care about what you did—they also want to know why it mattered. So make sure you hammer home the point about any results you achieved and quantify them when you can. Numbers are always impactful.

展现结果：展现并解释积极的结果，并尽量量化它们。

Your Response (Result): “As a result of those additions to our email strategy, I was able to increase our subscriber list from 25,000 subscribers to 40,000 subscribers in three months—which exceeded our goal by 20%.”

2、完整参考

The Interviewer Says: “Tell me about a time when you had to be very strategic in order to meet all of your top priorities.”

Your Response:

Situation: “In my previous sales role, I was put in charge of the transfer to an entirely new customer relationship management (CRM) system—on top of handling my daily sales calls and responsibilities.”

Task: “The goal was to have the migration to the new CRM database completed by Q3, without letting any of my own sales numbers slip below my targets.”

Action: “In order to do that, I had to be very careful about how I managed all of my time. So, I blocked off an hour each day on my calendar to dedicate solely to the CRM migration. During that time, I worked on transferring the data, as well as cleaning out old contacts and updating outdated information. Doing this gave me enough time to chip away at that project, while still handling my normal tasks.”

Result: “As a result, the transfer was completed two weeks ahead of deadline and I finished the quarter 10% ahead of my sales goal.”

3、小结

1、Why：There’s a strategy you can use to come up with way more impressive answers to these dreaded questions: the STAR interview method.

2、What：The STAR interview technique offers a straightforward format you can use to answer behavioral interview questions—those prompts that ask you to provide a real-life example of how you handled a certain kind of situation at work in the past.

Situation: Set the scene and give the necessary details of your example.
Task: Describe what your responsibility was in that situation.
Action: Explain exactly what steps you took to address it.
Result: Share what outcomes your actions achieved.

3、How：

Find a Suitable Example
Lay Out the Situation
Highlight the Task
Share How You Took Action
Dish Out the Result

最后，你所需要的只是练习练习再练习！

参考：The STAR Method: The Secret to Acing Your Next Job Interview

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具体如何使用STAR结构化思维

文章目录

1、STAR法则

2、完整参考

3、小结

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