本文将通过两个维度来帮大家“分类归纳”Opera PMS中的常用报表。我认为非常关键的报表，会标红。

本文转载自 HotelSystems

PART 01

业务目的维度

总体预测类

Block Forecast

Classic Rate Category Forecast

Forecast

History and Forecast

House Status

Housekeeping Statistics

Length Of Stay

Length Of Stay By Market Code

Manager – Flash

Room Type Forecast

Vacant Rooms

把这几份报表大家可能并不熟悉的报表放在如此靠前的位置，就是想强调他们其实“蛮好的”，未来生意的整体预测，还有就是我们的“房间”到底够不够满足这些生意。

预订细分类

Actual Business Block Rooms

Alerts

Arrivals and Checked in Today

Arrivals: Detailed

Block Information

Block Traces

Blocks by Cutoff Date

Business Block Short List

Credit Limit

Departure Extended

Departure Individual and Group

Departures

Detailed Business Block Listing

Duplicate Reservations

Group In House by Room

Group Rooming List

Guest Balance Snapshot

Guest preferences

Guests INH - By Company

Guests INH - By Room

Guests INH - PM Account by Name

Guests INH Complimentary

Guests INH Special Requests

Member Stay Detailed

Not Posting Allowed Guest

Package Forecast

Rate Change Report

Reservation Cancellations

Reservation Entered On and By

Reservation Forecast

Reservation Statistics

Reservation Traces

Reservation With Discounts

Reservations with Rate Changes

Reservations with Notes

Room Moves

Room Status Changes

Turnaway Details

Turnaways Day/MTD/YTD

Wake-up Calls

这个部分的报表和订单业务结合最紧密，几乎每张报表的展示结果都是经过过滤的一部分订单。

客史细分类

Duplicate Profile

Guest Birthday

Incomplete Address

Profile Address

Profile Notes

Profile with AR number

Restricted List

产量类

Individual Profile Productivity - Summary

Country by Revenue Statistics

Country/Nationality Statistics by Day

Day/MTD/YTD Statistics

Market Segment Totals

Matrix

Profile Production Statistics

Statistics – Room

Statistics – Room Types

关于产量报表其实我有两句话想说：

(1)Day/MTD/YTD Statistics报表就是很久之前的Market Segment报表，只不过名称变了一下，功能更通用了，还可以选择Source/Origin等条件作为维度了。

(2)Matrix报表真的是个宝贝，我完全可以想象为了这份报表，数据库中增加了怎样的存储过程，如果你还没听说过Matrix，打开Opera试试吧。

财务统计类

Journal By Cashier and Transaction Code

A/R Ledger

Aging Summary for All Types

Aging Summary of All Accounts

AR Detailed Aging

Cashier Audit

Deposit Ledger

Financial Payments and Revenue

Open Balance All

Package Ledger Detail

Trial Balance

PART 02

部门常用维度

礼宾部

Transportation Requests

Guest Perferences

预订部

Arrivals: Detailed

Actual Business Block Rooms

Group Pickup

Group Room List

Block Forecast

Business on the Books

History and Forecast

Room type Forecast

Reservation Cancellations

Reservation Entered on and by

Matrix

Reservation Statistics

Reservation Traces

Profile Production Statistic

前厅部

Arrivals: Detailed

Arrivals and checked in today

Group In house by room

Group room list

Group Departure By room

Departures

Journal By Cashier and transaction code

Open Balance All

Credit Limit

Credit Card History

Guest in house Rate Check

Guest in house PM Account by room

Guest in house Complimentary

Guest in house Special Requests

Not posting Allowed Guest

Room Moves

Wake-up Calls

Housekeeping Status

Guest Birthday

Profile Address

Restricted List

Reservation Cancellations

Reservation Repeat Guest

Reservation Traces

客房部

Housekeeping Status

Out of order By Reason

Room status Changes

Queue Rooms

Vacant rooms

Guest in house by room

Journal by Cashier and Article code

财务部

Guest in house Complimentary

Journal by cashier and transaction code

Room Discrepancy

Room Moves

Profile Production statistics

Guest in house rate check

Credit Limit

Open Balance All

Guest in house PM Account by room

Deposit ledger

Package Allowance Guest INH

Aging Summary Of all type

AR Detailed aging

AR Credit Limit

AR Credit card transfer

AR Adjustments

Transfer From F/O

AR Trances