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物业小区管理系统

摘 要

随着城镇人口居住的集中化加剧，传统人工小区维修管理模式逐渐跟不上时代的潮流。这就要求我们提供一个专门的小区住宅维修管理系统，来提高物管的工作效率、为住户提供更好的服务。因此我就根据这一需求设计了此住宅小区维修管理系统来解决这些问题。通过此系统我们能减少管理员、住户、维修人员的工作量及工作量，提高工作效率。

小区物业管理系统是典型的信息管理系统(MIS),其开发主要包括后台数据库的建立和维护以及前端应用程序的开发两个方面。对于前者要求建立起数据一致性和完整性强、数据安全性好的库。而对于后者则要求应用程序功能完备,易使用等特点。因此本人通过对小区物业管理的调查、了解后，对MS SQL Server2000数据库管理系统、SQL语言原理、Java进行了较深入的学习和应用，主要完成对小区物业的以下几个项目的管理：住户管理、住户投诉管理、住户报修管理、物业设备维修管理、停车场管理、物业收费项目管理、物业收费管理。系统运行结果证明，本系统能够基本满足住户、小区工作人员以及管理员三方的需要。

关键词: SQL语言原理；物业；物业管理；信息系统

Abstract

With the increasing concentration of urban population live in traditional maintenance and management of artificial cell gradually catch up with the times. This requires us to provide a dedicated residential housing maintenance management system, to improve the efficiency of property management, provide better services for residents. So I designed according to the needs of this residential district maintenance management system to address these issues. With this system we can reduce the manager, tenants, maintenance staff workload and improve the work efficiency. The development of this system includes both building and protecting its database behind and developing its application program before. To the former one, it needs to build a database， which could keep the application program communality and safety. And to the latter one, it needs the application program to have good function and to be easy to use. After having investigated the management of houses, and having learned MS SQL Server, Java. I developed this system. It includes the following management items: the management of the residents, the management of residents’ request, the management of repairing equipment, the management of parking lot and the management of commission. By running this system, it shows good property. It can basically satisfy the residents’, the workers’ and the managers’ need. Keywords?? Database, Management, Application program

Key words : SQL Server; Property; The property m