### Detailed Problem Statement ###
1、when i run import Journals,there has warning.
2、i want to check the source of the gl import date.

### Steps to Reproduce ###
1、when i run import Journals,there has warning.
2、i want to check the source of the gl import date.

### Instance Name and Type of System ###
test

### Recent Changes ###
no

### Workaround ###
No

### Impact on Business ###
For we don't know what is the reason caused the problem,we may have the some error in the next period

### Files to be Loaded:Note183274.1,Output,Log ###
No Files

Can you easily recover from, bypass or work around the problem?
No

Does your system or application continue normally after the problem occurs?
Yes

Are the standard features of the system or application still available; is the loss of service minor?
No

Contact me via :
E-mail -> zhangxiaoying@tjpcb.com

UPDATE
======
Hi Hui,

We are currently reviewing/researching the situation and will update the SR / call you as soon as we have relevant information. Thank you for your patience.

Thank You,
Ramprasad
Global Customer Services

STATUS
======
@WIP - Work In Progress

UPDATE
======
Hi Hui,

Hope above Q/A clarifies the issue. Please let us know if you have further queries. We would be glad to assist you.

Thank you,
Ramprasad
Global Customer Services

STATUS
======
@CUS -- Waiting for customer response

a) Journal Improt Execution Report - This report is triggered for every Journal Import program and will give output of imported journals information and also details of warning or failues and reason for failure. This will give group id and request id and source of journals.

b) If Journal import is failed, With journal data source and group id/request id, errored gl_interface lines can be reviewed from Journal Import Correction Form.
Navigation: General ledger->Journals->Import->Correct;
You can query errored gl_interface records with group_id, Journal source and Request Id; Here in this form, user can correct errored lines. Correcting errored lines is not recommanded always. It is advised to log SR with oracle if any help is needed.

Thanks for your update.
With Journal Improt Execution Report i still can't find which action i did cause the Journal import error?

Now i have the error ER02 and EF05.
I know ER02 This reversal period name is invalid. Check your calendar for valid periods.
and EF05 There is no Accounting Flexfield with this Code Combination ID.

But for EF05 i don't know which transaction generate the code combination id?
How the i check the transaction from the Gl_interface information?

How can i solve the errors?

Look forward to your kind reply!
Best Regards

Filename = https://gtcr.oracle.com/gtcr-dir/gtcr_12930/7746331.993/Journal_Import_071009.htm

The uploaded journal import execution report shows following error message:

Set of Books Name: SOB_TJ2
Concurrent Request ID: 2655526
============-=============== Error Lines ================-==============

Accounting
Error Code Source Date Currency Entered Debit Entered Credit Accounting Flexfield/CCID
------------------------------ ------------- ----------- -------- ------------------ ------------------ ----------------------------
EF05 Periodic Inve 01-SEP-09 NTD 117.1 0 2651
EF05 Periodic Inve 14-SEP-09 NTD 16.9 0 2651
EF05 Periodic Inve 18-SEP-09 NTD 150 0 2651
EF05 Periodic Inve 18-SEP-09 NTD 1380.5 0 2651
EF05 Periodic Inve 18-SEP-09 NTD 500 0 2651
EF05 Periodic Inve 18-SEP-09 NTD 138.05 0 2651
EF05 Periodic Inve 18-SEP-09 NTD 2743 0 2651
EF05 Periodic Inve 18-SEP-09 NTD 500 0 2651

EF05 There is no Accounting Flexfield with this Code Combination ID

Filename = https://gtcr.oracle.com/gtcr-dir/gtcr_12930/7746331.993/1.jpg

screenshot shows Error EF05 and code_combination_id=2651

UPDATE
======
Hi Hui,

select * from gl_interface where group_id=632508;

Thanks,
RamPrasad

STATUS
======
@CUS - Waiting for customer response

ERROR
-----------------------
EF05 There is no Accounting Flexfield with this Code Combination ID

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot import journals

Verified that journal import program resulted into following error:
EF05 There is no Accounting Flexfield with this Code Combination ID
Relevant Data Collected => DC#1: Journal_Import_071009.htm

UPDATE
======
Hi Hui,

select * from gl_interface where group_id=632508;

select * from gl_code_combinations_kfv where code_combination_id=2651;

Thanks,
RamPrasad

STATUS
======
@CUS - Waiting for customer response

I know the code_combination_id=2651 not useable in organization TJ2（set of books id =1002）.

But i Urgently want to know which transaction generate the accout combination.

Looking forward to your help!

Regards,

Hui Wang

UPDATE
======
Hi Hui,

select * from gl_sets_of_books where set_of_books_id=1002;

Thanks,
RamPrasad

STATUS
======
@CUS - Waiting for customer response

I want to know from which information i can findout problematic transaction?

Best Regards,
Hui Wang

Filename = https://gtcr.oracle.com/gtcr-dir/gtcr_12930/7746331.993/gl_interface.xls

GL_INTERFACE table shows following record for Errored line

STATUS EF05
SET_OF_BOOKS_ID 1002
ACCOUNTING_DATE 40071
CURRENCY_CODE NTD
ACTUAL_FLAG A
USER_JE_CATEGORY_NAME Receiving
USER_JE_SOURCE_NAME Periodic Inventory
ENTERED_DR 16.9
ENTERED_CR
ACCOUNTED_DR 16.9
ACCOUNTED_CR
REFERENCE1 28089
REFERENCE2 102 1242 8001
REFERENCE5 102 1242 8001
REFERENCE10 Accrual
REFERENCE21 28089
REFERENCE22 117
REFERENCE23 1199017
JE_BATCH_ID 245668
PERIOD_NAME SEP-09
JE_HEADER_ID 71844
JE_LINE_NUM 1
CODE_COMBINATION_ID 2651
GROUP_ID 632508
REQUEST_ID 2655562
GL_SL_LINK_ID 136040
GL_SL_LINK_TABLE CSTECL

Filename = https://gtcr.oracle.com/gtcr-dir/gtcr_12930/7746331.993/account.xls

Filename = https://gtcr.oracle.com/gtcr-dir/gtcr_12930/7746331.993/TJ2.xls

The uploaded gl_sets_of_books query output shows following information:

SET_OF_BOOKS_ID 1002
NAME SOB_TJ2
SHORT_NAME TJ2
CHART_OF_ACCOUNTS_ID 50269

Journal import failed with invalid code_combination_id=2651
for set_0f_books_id=1002

Chart_of_accounts_id assigned to above set of books is 50269

Where as code_combination_id 2651 is under chart_of_accounts_id= 50270
Hence this code_combination_id in invalid for set of books 1002;
Hence journal import failed.

I want to know which transaction generate the account?

Looking forward to your quickly reply!

Regards,
Hui Wang

Sorry for the late reply.

I have read the Note 1012982.102, it seems the note does not useful for me because at present we don't have the status Error-10.

Now i found in organization TJ2 the correct Journal Import date form(GLXJICOR)
has the accounts code combination ID 2651 which belongs to organization TTJ.

Now i am more confused with the intercompay transaction account.

Hope you can explain this for me!

Regards
Hui Wang

UPDATE
======
Hi Hui,

Your issue was transferred to me. My name is Marius Garip and I will be helping you with your issue.

Thank you for your patience,
Marius Garip
Global Customer Services

STATUS
======
@WIP - Work In Progress

Navigate to> Cost> Accounting Close Cycle>View General Ledger Transfers.
Query the GL transfers based on appropriate criteria in the find screen to view the transfer details. This
would give details of the transfer including: Processing Status, Transfer Date, GL Date, GL Batch, Period. This screen can be used further to drill down to transaction distributions.

For example in your case you could query : after the GL Batch Id=28089

STATUS
======
@CUS -- Waiting for customer

Thanks for your update. There was no information for the transfer details.
I think the function of view general ledger transfer is for detail information of inventory transfer to General Ledger not for PAC.

Hope you can provide more information for me!

Regards,

Hui Wang

CUSTOMER UPDATE
================
Customer contact name (if not same as in SR header): HUI WANG
Verify preferred method of contact: PHONE OR METALINK
Phone#: +86 752 8218157
Email: zhangxiaoying@tjpcb.com

Comments for this update:

Customer is requesting the owning engineer to update this SR ASAP.

Thank you.
Crystal Lin
Oracle HUB Team

UPDATE
======
Hi Hui,

1. Please use the below command to check your file version:
strings -a $BOM_TOP/ patch/115/odf/cstcxla.odf | grep Header

2. Upload completed spooled file CstDiag115.txt after running CstCheck.sql
Diagnostics Script.
(see Note 378348.1) If prompted by customer id , just enter your company name.
It will help us understand your Costing Setups and important File versions

3. Run and upload output of Costing_hook.sql and err_txn from the same Note 378348.1

4. Please let us know the following
What is the transfer to Gl mode is it summary or detailed?

Thank You,
Marius Garip
Global Customer Services

STATUS
======
@CUS - Waiting for customer response

WebIV SEARCH
------------------------
TAR:7152233.992 7413402 PAC ACCOUNTING DISTRIBUTION ENTRIES MISSING FROM
TAR:6401600.994 THERE IS NO DRILLDOWN INFORMATION IN GL JOURNAL SOURCE FROM
PERIODIC INVENTORY.
BUG:3487427 Abstract: CANNOT DRILLDOWN JOURNAL SOURCE ''PERIODIC INVENTORY''
TAR:7424301.994 No data is shown when drilldown the source Periodic
Inventory" from GL
TAR:6500110.994 RECORDS STILL IN GL_INTERFACE AFTER JOURNAL IMPORT FROM
PERIODIC INVENTORY
TAR:6468377.992 HOW TO GET LINES OF JOURNALS FROM PERIODIC INVENTORY IN GL
TAR:7105745.994 GL12I-THE DRILLDOWN BUTTON IS GRAYED OUT FOR THE JOURNAL
LINE PERIODIC INVENTORY
TAR:6586478.993 PERIODIC INVENTORY JOURNALS CAN NOT EXECUTE LINE DRILLDOWN
NOTE:232017.1 General Ledger 11i Drilldown Troubleshooting Guide

I have upload two files for you!

For some reason I will provide the file version for you later.

Our system set up for transfer to GL mode is detailed.

Best Regards,

Hui Wang

UPDATE
======
Hi Hui,

I logged bug 9032930 for this issue. I will let you know as soon as I have more information.

Thank You,
Marius Garip
Global Customer Services

STATUS
======
@DEV - Waiting for Oracle Development response

UPDATE
======
Hi Hui,

Please see the action plan below.

Thanks,
Marius Garip

1. SELECT * FROM cst_ae_lines
WHERE gl_sl_link_id IN
(SELECT gl_sl_link_id FROM
gl_interface WHERE status='EF05'
AND reference21='28089')

2. SELECT * FROM cst_ae_headers
WHERE ae_header_id IN
(SELECT ae_header_id FROM cst_ae_lines
WHERE gl_sl_link_id IN
(SELECT gl_sl_link_id FROM
gl_interface WHERE status='EF05'
AND reference21='28089'))

3. SELECT * FROM rcv_transactions
WHERE transaction_id IN
(SELECT source_id FROM cst_ae_lines
WHERE gl_sl_link_id IN
(SELECT gl_sl_link_id FROM
gl_interface WHERE status='EF05'
AND reference21='28089'))

4. SELECT * FROM rcv_accounting_events
WHERE rcv_transaction_id IN
(SELECT source_id FROM cst_ae_lines
WHERE gl_sl_link_id IN
(SELECT gl_sl_link_id FROM
gl_interface WHERE status='EF05'
AND reference21='28089'))

5. SELECT * FROM rcv_receiving_sub_ledger
WHERE rcv_transaction_id IN
(SELECT source_id FROM cst_ae_lines
WHERE gl_sl_link_id IN
(SELECT gl_sl_link_id FROM
gl_interface WHERE status='EF05'
AND reference21='28089'))

6. SELECT * FROM po_distributions_all
WHERE po_distribution_id IN
(SELECT po_distribution_id FROM rcv_transactions
WHERE transaction_id IN
(SELECT source_id FROM cst_ae_lines
WHERE gl_sl_link_id IN
(SELECT gl_sl_link_id FROM
gl_interface WHERE status='EF05'
AND reference21='28089')) )

7.select * from po_headers_all
where po_header_id in
(SELECT po_header_id FROM rcv_transactions
WHERE transaction_id IN
(SELECT source_id FROM cst_ae_lines
WHERE gl_sl_link_id IN
(SELECT gl_sl_link_id FROM
gl_interface WHERE status='EF05'
AND reference21='28089')) )

STATUS
======
@CUS - Waiting for customer response

The file version of cstcxla.odf is:

cstcxla.odf 115.40.115100.5 2005/04/06 13:15:20 arathee ship

Regards,

Hui Wang

UPDATE
======
Hi Hui,

I updated the bug with the information provided.

Thank you,
Marius Garip
Global Customer Services

STATUS
======
@DEV - Waiting for Oracle Development response

UPDATE
======
Hi Hui,

I sent an email to the following address with the following attachments:

To: zhangxiaoying@tjpcb.com
Subject: 7746331.993

Attachments: CSTAPPRB_debug.pls

And the following update from Development
"
After analyzing the data found following points:

1.Return to vendor transactions of Centralized Procurement get wrong
accounting in PAC

To avoid this issue in future ask ct to implement following action plans
in test instance cloned of production:

1.Get the debug file 'CSTAPPRB_debug.pls' ( I have sent you the file by email : at zhangxiaoying@tjpcb.com

2.Execute and compile it.
3.Try to reproduce the issue using below steps:
a.make a global BPA in OU1
b.make a PR in OU2
c.Auto create a standard PO from the BPA and PR.
d.receive, some quantity say 100
e.Do return to vendor for 50 Qty.
f.Rerun the PAC processors, and view the return to vendor transactions of

OU2, the entries should get correct account(Account should belong to OU2
and not OU1)
In order to correct the present error 'EF05' in gl_interface
do following in test instance cloned of production:

1.Update gl_interface
set CODE_COMBINATION_ID = 2758 --(Correct account )
where STATUS ='EF05'
AND reference21='28089'
AND USER_JE_SOURCE_NAME ='Periodic Inventory'
AND USER_JE_CATEGORY_NAME = 'Receiving'

2.update cst_ae_lines
set CODE_COMBINATION_ID =2758
where AE_LINE_TYPE_CODE =16
and SOURCE_TABLE ='RT'
AND SOURCE_ID in
(1199017,1196013,1200029,1200032,1200034,1200036,1200038,1200040)

3. Issue a commit
4. After this run the Journal Import Program and check whether the issue is
resolved or not.
"

Thank you,
Marius Garip
Global Customer Services

STATUS
======
@CUS - Waiting for customer response

Thanks for your update. Sorry the mail i can't receive the attachment.

Can you please send me again to the mail work_116@hotmail.com?

Best regards,

Hui Wang

UPDATE
======
Hi Hui,

I have sent the email at : work_116@hotmail.com

Thank You,
Marius Garip
Global Customer Services

STATUS
======
@CUS - Waiting for customer response

Now i have update the code combination ID,and run the Journal Import Program successful.

But if i want to retest the issue, perhaps i need to wait for the PAC period close, then i can run transfer to General Ledger. for the PAC period can't be reopen so i can't do the test immediatelly. If there any other method to quickly do the test?

Regards,

Hui

UPDATE
======
Hi Hui,

I updated the bug with the information provided.

Thank you,
Marius Garip
Global Customer Services

STATUS
======
@DEV - Waiting for Oracle Development response

UPDATE
======
Hi Hui,

Bug update:
"
No need to wait until the pacc period close.Can do the test case mentioned in the above update Support Update (mgarip.ro 21-Oct-2009 17:46 EEST)
and once after
running the pac distribution processor,check that the Account should belong to OU2and not OU1.Pls verify this and let me know if you have any queries
"

Thank You,
Marius Garip
Global Customer Services

STATUS
======
@CUS - Waiting for customer response

UPDATE
======
Hi Hui,

Please update the SR as soon as possible with the current status

Thank You,
Marius Garip
Global Customer Services

STATUS
======
@CUS - Waiting for customer response

Thanks for your help. With the sql scrip,the problem have solved.

But i have another bigger problem hope you can help me to solve. Prohaps you can help me to create another SR continue with this SR.

The problem is for global procurement, i found after i run Periodic Acquisition Cost Processor, and Periodic Cost Processor,then i check the item's PAC cost (in the receiving org),the PAC cost is equal to the shipping organization ' price list price. But the shipping organization's price list's currency is USD, and receiving organization currency is RMB.

Please refer the upload file for more detail.

I really hope you can help me to solve the problem. Thanks very much!!

Regards,

Hui Wang

UPDATE
======
Hi Hui,

I am currently reviewing/researching the situation and will update the SR / call you as soon as I have additional information. Thank you for your patience.

Best Regards,
Marius Garip
Global Customer Services

STATUS
======
@WIP - Work In Progress

WebIV SEARCH
------------------------
TAR:4031073.999 8/16 - PRICE ON INTERNAL REQUISITION

Basically Periodic costing is used for reporting purposes and it works along with your perpetual costing method.
The cost in Item cost  inquiry screen is not taken from the Price list but calculated as follows

PWAC =
(Beginning-Balance-Qty*Previous-Period-Acquisition-
Cost+ReceivedQty*Acquisition Cost)
-------------------------------------------------------------------------
(Beginning Balance Qty + Received Qty)

The above paper gives you a fair idea on Periodic average costing for purchased
items.
Refer Note 245487.1

Regards,
Marius Garip
Oracle Support

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello Hui,

Please note that your Service Request Number 2-5950053 has been updated. To view the update, please access My Oracle Support at https://support.oracle.com/ and choose the Service Requests tab.

Regards,

Marius Garip
Oracle Customer Support

Note: Please do not reply to this email. This mailbox does not allow incoming messages.

In the upload file pac_cost.xls, you know the item was new created and the begin qty is 0 and begin price is 0 too.
So the PWAC =(60(receivedqty)* Acquisition cost)/60(receivedqty)
the result is 20.So the Acquisition cost is 20. I don't know the system how to get the acquisition cost.And i thinks the PWAC for the item is not correct too.
Hope you can help me again.

Regards,
Hui

1. Hi please provide the output of following scripts capturing the transactions we are analyzing:-

a)
Select * from mtl_material_transactions
where transaction_id=’&trx_id’

b) select * from mtl_transaction_accounts
where transaction_id=’&trx_id’

c)
Select * from MTL_PAC_ACTUAL_COST_DETAILS
where inventory_item_id = '&inv_id'
and transaction_id = &txnId from query a) ;

d)
Select INVENTORY_ITEM_ID, PAC_PERIOD_ID , BEGIN_LAYER_QUANTITY, LAYER_QUANTITY
From CST_PAC_QUANTITY_LAYERS
where PAC_PERIOD_ID = '&PAC_PERIOD_ID'
and INVENTORY_ITEM_ID = '&INVENTORY_ITEM_ID';

e)
Select COST_LAYER_ID , INVENTORY_ITEM_ID, PAC_PERIOD_ID, TOTAL_LAYER_QUANTITY,
ISSUE_QUANTITY, BUY_QUANTITY, MAKE_QUANTITY
from CST_PAC_ITEM_COSTS
where PAC_PERIOD_ID = '&PAC_PERIOD_ID'
and INVENTORY_ITEM_ID = '&INVENTORY_ITEM_ID';

2. Please upload output of PO_Details.sql for the related PO.
(refer to Note 462680.1:PO_Details Diagnostic Script. for Accounting Details)

Regards,
Marius
Oracle Customer Support

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello Hui,

Please note that your Service Request Number 2-5950053 has been updated. To view the update, please access My Oracle Support at https://support.oracle.com/ and choose the Service Requests tab.

Regards,

Marius Garip
Oracle Customer Support

Note: Please do not reply to this email. This mailbox does not allow incoming messages.

Best regards,
Hui

Do you still remember the question? Please let me know you are still dealing with the question.
Looking forward to your reply.
Best Regards,
Hui

Sorry for the delay, I know it has been a while since there was any
communication on this SR. Before proceeding, I hoped to make sure that we
are still facing the same issue and that there is no new information to
share regarding the status of the issue, symptoms, or business impact.
Please let me know.

I am currently reviewing/researching the situation and will update the SR / call you as soon as I have additional information. Thank you for your patience.

Regards,
Marius Garip
Oracle Customer Support

Looking for to your reply.
Best Regards,
Hui

Customer called in for checking location of SR owner, he had updated this SR yesterday morning, but until now he didn't get update from engineer. He asked for escalation for this SR, business impact is as follows:
Because of this issue, parts of system function could't work, when customer did return, GL subjects would have errors. So the following business stopped by this issue.
Customer wanted to get effective solution to this problem as quickly as possible. Also, customer asked for patch suggested by SR owner.
Pinged EM and SR owner, send him e-mail accordingly, applied escalation request.

Thank you.
Joy Zhao
Oracle Global Customer HUB

Who needs to be contacted?
--------------------------
Hui Wang

Contact Phone Number:
---------------------
+86 752 8218157

Reason for Escalation / What Customer needs:
--------------------------------------------
Because of this issue, parts of system function could't work, when customer did return, GL subjects would have errors. So the following business stopped by this issue.

Business Impact / Environment (UAT, Dev, PRODN, etc) / Deadline Issues / No. of users affected:
-----------------------------------------------------------------------------------------------
Because of this issue, parts of system function could't work, when customer did return, GL subjects would have errors. So the following business stopped by this issue.

Manager Callback Requested? (Yes/No)
------------------------------------
No

Additional Comments / Advice given to Escalator:
------------------------------------------------
customer asked for effective solution to this SR as quickly as possible.

Note: customer is requesting an OWC

Thank you.
Cynthia
Oracle Global Customer HUB

Sara
eHUB , NASC

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello Marius,
Please review the update in your Service Request # 2-5950053.
The customer calls in
It's very urgent for this issue, please update and feedback ASAP.
Thank you.

Sara
eHUB , NASC

Pinged the engineer and left message accordingly.

Thanks,
Bo

Faye

Actually CSTAPPRB_debug.pls it was provided by Development for debugging purposes and it was not a script.It was meant to capture the root cause of the issue.That's why you have been asked to reproduce the issue by making a new global BPA

For fixing the "EF05 error" development provided the update statements.

Thanks,
Marius Garip
Oracle Customer Support

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello Hui,

Please note that your Service Request Number 2-5950053 has been updated. To view the update, please access My Oracle Support at https://support.oracle.com/ and choose the Service Requests tab.

Regards,
Marius Garip, Oracle Customer Support

Note: Please do not reply to this email. This mailbox does not allow incoming messages.

Please update the SR with your availability and a preferred contact number, and we will schedule a time for the session.
(I have tried to call @ +86 752 8218157 but I don't think I got the right person)

Thank you,
Marius Garip
Global Customer Services

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello Hui,

Please note that your Service Request Number 2-5950053 has been updated. To view the update, please access My Oracle Support at https://support.oracle.com/ and choose the Service Requests tab.

Regards,
Marius Garip, Oracle Customer Support

Note: Please do not reply to this email. This mailbox does not allow incoming messages.

Best Regards,
Hui

The initial issue Return to vendor transaction of Centralized Procurement get wrong account in PAC.As a result Journal Import program error with following "EF05 error
For this purpose was provided the debug file CSTAPPRB_debug.pls and Development provided a datafix to correct the wrong accounting.

Regarding the PAC Cost not correct to avoid confusion please allow me to start a new SR addressing this only issue.
Also please update the SR with the correct phone number ( including country code ). I have tried to call 15 minutes ago .. but I think i spoke with the wrong person.
Please let me know your availability for tomorrow 14 Ian-2009

Regards,
Marius Garip
Oracle Customer Support

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello Hui,

Please note that your Service Request Number 2-5950053 has been updated. To view the update, please access My Oracle Support at https://support.oracle.com/ and choose the Service Requests tab.

Regards,
Marius Garip, Oracle Customer Support

Note: Please do not reply to this email. This mailbox does not allow incoming messages.

Phone#: +86 752 8218188 ext.902
Email:

Comments for this update:

He wanted to have a concall with the engineer and hub to discuss this issue.
His available time is from 16.30 to 17.30 (GMT+8) today.

regards,
Ellis,
Support Engineer, Global eHUB
North Asian Support Center

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello Marius,

Please review the update in your Service Request # 2-5950053.

Thank you,
Hui Wang
Translation of Customer update provided by Global Customer HUB

If it's not possible to have the OWC with voice support will have to communicate trough chat window.
I opened an OWC session where the details are
“
1. MS INTERNET EXPLORER: https://strtc.oracle.com
2. In the "Join Conference" box on the right, please enter the following:
Conference ID: 6148630
Conference Key: 1234
Your Name: Hui
3. Click "Join Conference"

Regards,
Marius Garip
Oracle Customer Support

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello Hui,

Please note that your Service Request Number 2-5950053 has been updated. To view the update, please access My Oracle Support at https://support.oracle.com/ and choose the Service Requests tab.

Regards,
Marius Garip, Oracle Customer Support

Note: Please do not reply to this email. This mailbox does not allow incoming messages.

BUG:8684475 Abstract: RECEIVE TRANSACTION OF CENTRALIZEDPROCUREMENT GET WRONG CURRENCY_CONVERSION_RATE

I am currently reviewing/researching the situation and will update the SR / call you as soon as I have additional information. Thank you for your patience.

Best Regards,
Marius Garip
Global Customer Services

Hi Hui,

I have uploaded the following files in SR : PO_Details.sql, pac_txn_4_item.sql, pac_setup1.sql
Please provide the following
a. Provide output of Sections A,B,C for the script. "PO_Details.sql"  for the problematic po.
b. Provide output of the script. "pac_txn_4_item.sql"for the problematic item.
c. Provide output of the script. "pac_setup1.sql"

Regards,
Marius Garip
Oracle Customer Support

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello Hui,

Please note that your Service Request Number 2-5950053 has been updated. To view the update, please access My Oracle Support at https://support.oracle.com/ and choose the Service Requests tab.

Regards,
Marius Garip, Oracle Customer Support

Note: Please do not reply to this email. This mailbox does not allow incoming messages.

Customer called in and wanted to transfer his SR to APAC time zone.
Pinged CTC for help.

Thank you.
Loki
Oracle Global Customer HUB

I logged bug 9288347 for this issue. I will let you know as soon as I have more information.

Thank You,
Marius Garip
Global Customer Services

The bug is not informations.

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Thank you.
Faye
Oracle Global Customer HUB

Hi Hui,

Please implement following action plan in test instance cloned of production:

1.Get the following files uploaded in the Service Request

a)CSTAPPRB_jan22.pls
b)CSTAPPRS_JAN22.pls
c)CSTPACQB_JAN22.pls

Compile the files and commit.

2.Do the reproducible test case and check whether the issue is resolved or not

Regards,
Marius Garip
Oracle Customer Support

How to find the three files?

Thank you ,
XiCheng Yang

How to find the three files?

Thank you ,
XiCheng Yang

How to find the three files?

Thank you ,
XiCheng Yang

Files are uploaded in the Service Request

Also I sent an email to the following address with the following attachments:
To: ZHANGXIAOYING@TJPCB.COM
Subject: 2-5950053 how can i check the error of Journal import date source?
Attachments: 9288347.zippp

1.Just rename the attachment to zip.
2.Extract the pls. files

CSTAPPRB_jan22.pls
CSTAPPRS_JAN22.pls
CSTPACQB_JAN22.pls

3.On your test instance compile the files and commit.

4.Do the reproducible test case and check whether the issue is resolved or not

Thanks,
Marius Garip
Oracle Customer Support

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello Hui,

Please note that your Service Request Number 2-5950053 has been updated. To view the update, please access My Oracle Support at https://support.oracle.com/ and choose the Service Requests tab.

Regards,
Marius Garip, Oracle Customer Support

Note: Please do not reply to this email. This mailbox does not allow incoming messages.

How to find the three files ?

Thank you,
Xicheng yang

How to find the three files ?

Thank you,
Xicheng yang

How to find the three files ?

Thank you,
Xicheng yang

1.Files are uploaded in the SR
You login to support.oracle.com
Navigate to the Service Request
View the files uploaded in the SR

2.Also I sent an email with the files to the following address:
zhangxiaoying@tjpcb.com

3.Or you can use the following links

ftp://ftp.oracle.com/support/outgoing/sr2-5950053/CSTAPPRB_jan22.pls
ftp://ftp.oracle.com/support/outgoing/sr2-5950053/CSTAPPRS_JAN22.pls
ftp://ftp.oracle.com/support/outgoing/sr2-5950053/CSTPACQB_JAN22.pls

Thanks,
Marius Garip
Oracle Customer Support

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello,

Please note that your Service Request Number 2-5950053 has been updated. To view the update, please access My Oracle Support at https://support.oracle.com/ and choose the Service Requests tab.

Regards,
Marius Garip, Oracle Customer Support

Note: Please do not reply to this email. This mailbox does not allow incoming messages.

How to find the three files?

Thanks,
XiCheng Yang

How to find the three files?

Thanks,
XiCheng Yang

How to find the three files?

Thanks,
XiCheng Yang

PLS tell me ,how to find the three files.

thanks ,
Xicheng Yang

1.Files are uploaded in the SR
You login to support.oracle.com
Navigate to the Service Request
View the files uploaded in the SR

2.Also I sent an email with the files to the following address:
zhangxiaoying@tjpcb.com

3.Or you can use the following links

ftp://ftp.oracle.com/support/outgoing/sr2-5950053/CSTAPPRB_jan22.pls
ftp://ftp.oracle.com/support/outgoing/sr2-5950053/CSTAPPRS_JAN22.pls
ftp://ftp.oracle.com/support/outgoing/sr2-5950053/CSTPACQB_JAN22.pls

Thanks,
Marius Garip
Oracle Customer Support

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello,

Please note that your Service Request Number 2-5950053 has been updated. To view the update, please access My Oracle Support at https://support.oracle.com/ and choose the Service Requests tab.

Regards,
Marius Garip, Oracle Customer Support

Note: Please do not reply to this email. This mailbox does not allow incoming messages.

I have uploaded the error images.

Xicheng Yang

I have updated the bug with information provided

Thank you
Marius Garip
Oracle Customer Support

Hi,
1.Please, provide the following
Upload completed spooled file CstDiag115.txt after running CstCheck.sql
Diagnostics Script. (see Note 378348.1) If prompted by customer id , just enter your company name.

Thanks,
Marius Garip
Oracle Customer Support

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello,

Please note that your Service Request Number 2-5950053 has been updated. To view the update, please access My Oracle Support at https://support.oracle.com/ and choose the Service Requests tab.

Regards,
Marius Garip, Oracle Customer Support

Note: Please do not reply to this email. This mailbox does not allow incoming messages.

Now ,i can't see your update infromations, please email to my
e-mail:yxc_2009@live.cn

Thanks,
Xicheng Yang

Thanks for your help.
Your three file Compiled With Error.

Thanks ,
Xicheng Yang

Thanks for your help.
Your three file Compiled With Error.

Thanks ,
Xicheng Yang

Email Subject
-------------
SR #2-5950053: how can i check the error of Journal import date source?

Email Body
----------
Hello,

Please, provide the following
Upload completed spooled file CstDiag115.txt after running CstCheck.sql
Diagnostics Script. (see Note 378348.1) If prompted by customer id , just enter your company name.

Regards,
Marius Garip, Oracle Customer Support

Note: Please do not reply to this email. This mailbox does not allow incoming messages.