ovo svm_反思我在OVO担任远程产品设计实习生的时间
ovo svm
In a quiet bedroom accompanied only by the low humming of my laptop fan, I sat before a Google Hangouts meeting, and got to know my colleagues for the first time, unaware of the joy of a ride that was waiting for me at OVO Design.
在一个安静的卧室里，只有低调的笔记本电脑风扇嗡嗡作响，我坐在Google环聊会议之前，第一次认识了我的同事，却没有意识到在OVO Design上等我的乐趣。
I was anticipating to work alongside the people behind the sensational digital wallet app, the lunch breaks with intern friends, the wild ideations with post-its on the glass windows, and taking on exciting projects onsite at the South Jakarta office.
我期待与激动人心的数字钱包应用程序背后的人们一起工作，与实习朋友共进午餐，在玻璃窗上张贴便签纸的狂热想法以及在南雅加达办公室进行激动人心的项目。
But that was quickly shot down within the course of a few weeks. And the same with the rest of the world, scrambling hard and fast to adopt the new #StayAtHome norm.
但这很快在几周内就被击落。 与世界其他地方一样，努力争先恐后地采用新的#StayAtHome规范。
Even so, the uncertainties, my introversion and an occasionally glitchy internet connection didn’t make the WFH internship experience any less enjoyable.
即便如此，不确定因素，我的内向和偶尔出现的互联网连接故障，并没有使WFH实习经历变得不那么愉快。
现在，进入我的实习经历... (Now, onto my internship experience…)
Only after I started my internship as a product designer did I finally confirm that designing or creating a product is not just about designing itself.
只有当我开始担任产品设计师的实习职位时，我才最终确认设计或创建产品不仅仅是设计自己。
Much like cooking the perfect dish, there’s more to the story than just the chefs picking the right combination of ingredients. We have the farmers (business managers), who handpick their crops to sell; the middlemen (product managers) in charge of the logistics; the chefs (designers & developers), and the servers (QA), whose role is to make sure the food (the product!) and satisfaction are delivered to the customers.
就像烹制完美菜肴一样，故事的意义不仅仅在于厨师挑选正确的食材组合。 我们有农民(业务经理)，他们亲自摘下农作物进行出售； 负责物流的中间人(产品经理)； 厨师(设计人员和开发人员)和服务器(QA)，其作用是确保将食物(产品！)和满意度交付给客户。
Behind every product, the interests and the works of different stakeholders are involved.
在每种产品的背后，都涉及不同利益相关者的利益和工作。
At OVO, I found that the roles of these stakeholders are rarely mutually exclusive to one another. Everyone has a say in how the product will grow, from start to release. OVO designers do not simply nod and do what is asked of them. Putting users’ needs as the cornerstone, designers fight relentlessly for their judgements and even if there are technical limitations, they don’t just compromise. They work around the clock to find the best alternative solution. In the same way designers give feedback, developers would sometimes voice out their concerns over certain user experiences.
在OVO，我发现这些利益相关者的角色很少互相排斥。 每个人对于产品从开始到发布的增长方式都有发言权。 OVO设计师不只是点头并做他们所要求的。 设计师将用户的需求作为基石，他们为自己的判断进行不懈的努力，即使存在技术限制，他们也不会妥协。 他们全天候工作，以找到最佳的替代解决方案。 以设计人员提供反馈的相同方式，开发人员有时会表达他们对某些用户体验的担忧。
That visibility of the process and being included in every step of the product development — even the interns! — are some of the many reasons why I enjoy working at OVO so much.
流程的可见性，并包括在产品开发的每个步骤中，甚至包括实习生！ -我之所以喜欢在OVO工作的许多原因中的一些。
But at times, working from home makes it very hard to maintain that visibility and feedback system. You can no longer roll your chair towards a colleague’s table to peek at what they are doing, or tap your mentor’s shoulders to ask amateur questions. Developers cannot just walk to the designer and ask whether the placement of an element should be more to the left or to the right. Product managers are no longer able to stand around a designer’s table to discuss a viable user journey for a new feature.
但是有时，在家工作很难维持可见性和反馈系统。 您不再可以将椅子向同事的桌子滚来看看他们在做什么，也不能轻敲导师的肩膀问业余问题。 开发人员不能只问设计师，而应该问元素的位置应该在左侧还是右侧。 产品经理不再能够站在设计师的桌子旁讨论新功能的可行用户旅程。
Everyone is working alone, except they are not. Nor should they be.
每个人都独自工作，除非不是。 他们也不应该。
In response to the impact of COVID-19, the design team was quick to take up new collaboration measures and even team restructuring in order to make the work-from-home experience a smoother one.
为了响应COVID-19的影响，设计团队Swift采取了新的协作措施，甚至进行了团队重组，以使在家工作的体验更加顺畅。
And to sum it all up, these are the discoveries and experiences I have gained from my time as a remote intern at OVO:
总而言之，这些就是我作为OVO的远程实习生所获得的发现和经验：
1.签到和对齐至关重要，尤其是在这些时候 (1. Check-ins and alignments are vital, especially in these times)
It’s hard to keep track of what my teammates are doing, especially since we don’t work together in person. To keep everyone in check, the design team would have daily stand-ups online. Our team leader, Stevanus Christopel, would start the day with three questions:
很难跟踪我的队友在做什么，尤其是因为我们没有亲自合作。 为了使所有人都能接受检查，设计团队将每天在线上站着。 我们的团队负责人Stevanus Christopel将以三个问题开始新的一天：
What did you do yesterday? What will you do today? Any blockers?
你昨天做了什么？ 你今天要做什么？ 有阻滞剂吗
…and end the day with one….
…以一天结束…。
What have you achieved?
你取得了什么成就？
We too have daily and weekly check-ins with product managers and the tech team working on each product. Here, the developers have the chance to raise any concerns to the designers and PMs, and vice versa. This makes the progress of a project more transparent. Sprints and deliverables are planned and scheduled better!
我们也每天和每周都有产品经理和负责每个产品的技术团队签到。 在这里，开发人员有机会向设计师和项目经理提出任何问题，反之亦然。 这使项目的进度更加透明。 冲刺和可交付成果的计划和安排更好！
But these meetings are so much more than the team leader collecting to-do lists from each member. It’s more about making a commitment to each other — that this is what I will do and can finish by today, like a finish line to run towards at the end of every day. It’s also a fuel that motivates you to finish as much work as you can, especially now that your workspace is also your resting place. (I know how hard it is to resist the bed!)
但是这些会议远不止团队负责人从每个成员那里收集待办事项清单。 它更多的是让彼此的承诺- 这是我会做什么，并且可以通过今天完成 ，就像一个终点线对在每天结束时运行。 这也是激发您完成尽可能多的工作的动力，尤其是现在您的工作空间也是您的休息场所。 (我知道抵抗床有多难！)
2.记录所有内容：每个设计更改，每个决定 (2. Document everything: every design changes, every decision made)
One call after another, important ideas replaced by a choppy voice quality, discussions being drowned by a tsunami of more discussions in lengthy Slack threads…
一个接一个的呼叫，重要的想法被不可靠的语音质量所取代，讨论被冗长的Slack线程中更多讨论的海啸淹没了……
It is easy to lose track of everything and spiral into a tangled mess of information.
容易迷失一切，陷入混乱的信息混乱之中。
In moments of stress and confusion like that, I found documentation an extremely useful tool. For every Sprint, the team documents every design that needs to be tweaked, every feature that needs to be explored in a Google Sheet. During design reviews and QA, we not only document the designs that require fixing, but also the reasons behind the critiques.
在这种紧张和混乱的时刻，我发现文档是一个非常有用的工具。 对于每个Sprint，团队都会记录需要调整的每个设计，以及需要在Google表格中浏览的每个功能。 在进行设计审查和质量检查时，我们不仅记录了需要修复的设计，还记录了提出批评的原因。
Documenting will not only ensure that we don’t miss any items on a current Sprint’s agenda, but also helps us keep track of decisions taken. In times of doubt where someone asks about a design change, we can now reply with ease, “I have tried this design, but it does not work because ____.”
记录不仅可以确保我们不会错过当前Sprint议程上的任何项目，而且还可以帮助我们跟踪所做出的决策。 在有人怀疑设计变更的时候，我们现在可以轻松地回答：“我已经尝试过这种设计，但是由于____而无法使用。”
3.陷入困境时分享工作的重要性 (3. The importance of sharing your work when you’re stuck)
Sometimes we work on a design for too long, we get caught up in our own web of wild design ideas and assumptions. Getting a fresh pair of eyes to look at the work I’m doing helps me gain an insight on the things that I may have missed — whether it is the pixel-perfectness of a design or in the user experience side. Online collaboration tools such as Figma, Slack and Google Docs make it easy and quick to get input and suggestions from others.
有时我们对设计工作时间太长，我们陷入了我们狂野的设计思想和假设的网络中。 用新的眼光看我正在做的工作有助于我深入了解可能错过的事情-无论是设计的像素完美性还是用户体验方面。 在线协作工具(例如Figma，Slack和Google Docs)使您可以轻松快捷地从他人那里获得意见和建议。
As an intern, sharing and presenting my work gives me the opportunity to learn from the people who have been longer in the industry than I have. When else is the perfect time to learn, if not from the product designers themselves? From real people, not just from the textbooks or Medium articles!
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