In a team with different skillsets, one can be hopeful and idealistic about the outcome. The goal is to work as one team, put users first and create awesome experiences. Unfortunately, things don’t always go as planned.

在一支具有不同技能的团队中，对结果可能充满希望和理想。 我们的目标是成为一个团队，将用户放在第一位，并创造出色的体验。 不幸的是，事情并非总是按计划进行。

Here’s some barriers to working in multi-disciplinary teams and how to address them:

这是在多学科团队中工作的一些障碍以及如何解决这些问题：

障碍1：设计在最后一刻循环 (Barrier 1: Design is looped in last minute)

You may be part of a team that doesn’t see design or research as a part of the product or business process. The issues may be UX maturity of the group. Design may be seen as the icing on the cake or seen to have the primary role of “making things pretty”.

您可能是没有将设计或研究视为产品或业务流程的一部分的团队的一部分。 问题可能是该组的UX成熟度。 设计可能被视为锦上添花，或者被视为具有“使事物变得漂亮”的主要作用。

Tip: Focus on UX education, starting with key partners (or people you collaborate with the most). Building trust in the design process takes time.

提示：从关键合作伙伴(或与您合作最多的人)开始，专注于UX教育。 在设计过程中建立信任需要时间。

障碍2：学科之间沟通不畅 (Barrier 2: Miscommunication between disciplines)

It is not always easy to clearly communicate the technology behind the application to non-technical team members, including content writers, legal experts and design. This can easily become a game of “telephone” where research insights get lost in the mix or the reality of technology complexities are largely ignored.

向非技术团队成员(包括内容作者，法律专家和设计人员)清楚地传达应用程序背后的技术并不总是那么容易。 这很容易成为“电话”游戏，在此游戏中，研究洞察力消失了，或者技术复杂性的现实在很大程度上被忽略了。

Tip: Find a knowledgeable point of contact, prepare questions and get in quality time listening to their explanations.

提示：找到一个知识渊博的联络人，准备问题并在聆听他们的解释的时候花点时间。

障碍3：基础不均 (Barrier 3: Uneven foundation problem)

Everyone starts from unique skillset, background, knowledge. While diverse perspectives are a strength for the team, it can also cause miscommunication and ultimately lead to bad collaboration.

每个人都从独特的技能，背景和知识开始。 尽管不同的观点对团队是一种优势，但它也可能导致沟通不畅，最终导致不良的协作。

Have frequent conversations to share what team members are learning and perspectives from their expertise. Make sure to level set before starting a new project without making the assumption that everyone is coming from the same perspective.

经常进行对话，以分享团队成员正在学习的知识和他们的专业知识。 确保在开始新项目之前进行水平设置，而无需假设每个人都来自同一观点。

Time spent laying down this foundation is time saved later on!

奠定基础所需的时间以后可以节省时间！

Tip: Create an onboarding document. What are critical high level things everybody needs to know/agree on?

提示：创建一个入职文档。 每个人都需要知道/同意的关键的高级事情是什么？

壁垒4：专业知识的诅咒 (Barrier 4: Curse of expertise)

Experts are valuable in their depth of domain knowledge. However, there are several challenges as you become more of an expert in a space.

专家在其领域知识的深度方面很有价值。 但是，随着您逐渐成为该领域的专家，将面临一些挑战。

You may be less inclined to innovate (curse of “we’ve always done things this way”), less empathetic with beginners and over time, develop less sensitivity to existing problems

您可能不太愿意创新(“我们总是以这种方式做事”的诅咒)，对初学者缺乏同情心，并且随着时间的流逝，对现有问题的敏感性降低

Tip: Refocus by staying close to customers over time even if your natural inclination is to focus on other seemingly important things to do.

提示：即使您的自然倾向是将精力放在其他看似重要的事情上，也要通过与客户保持亲密关系来重新调整精力。

壁垒5：“我们不需要研究” (Barrier 5: “We don’t need research”)

Perhaps your team may have a lack of time/budget/resource which leads them to omit user research. This can lead to wasted effort building things that nobody wants.

也许您的团队可能缺乏时间/预算/资源，导致他们忽略了用户研究。 这会导致浪费精力来构建没人想要的东西。

Remember, you are doing building products for people and doing customer support before the product is being built to make sure your future customers are satisfied. How do you make good products without a thorough understanding of your customer?

请记住，在构建产品之前，您正在为人们制作产品并提供客户支持，以确保您的未来客户满意。 在不全面了解客户的情况下，如何生产优质产品？

Tip: Frame research as a cost saving approach in time and resources (mostly everyone can agree that saving money is a good thing).

提示：将研究构架为节省时间和资源的成本方法(大多数人都可以认为节省金钱是一件好事)。

障碍6：决策不力 (Barrier 6: Poor decision making)

Making good decisions requires a balance of your intuition and customer data. Time is valuable.

做出明智的决定需要平衡您的直觉和客户数据。 时间很宝贵。

Having a process that incorporates both of these areas is critical. What criteria are you using to make decisions? Do you need a consensus for every decision and when? What is the resulting impact of the decision? What are your organization’s goals?

具有同时兼顾这两个领域的流程至关重要。 您使用什么标准进行决策？ 您需要在每个决定以及何时达成共识吗？ 决定的结果是什么？ 您的组织的目标是什么？

If your team suffers from poor decision making processes, there may be unfortunate outcomes where decisions are:

如果您的团队的决策流程不佳，那么在以下情况下可能会产生不幸的结果：

1. Based on assumptions基于假设
2. On the whim of a senior leader(s)在高级领导的奇想下
3. Slow or stagnant缓慢或停滞

Tip: Understand higher level goals for the immediate team and the organization. Keep these in mind when making decisions.

提示：了解直属团队和组织的更高级别目标。 在做出决策时请牢记这些。