Readme - Patch Installation and Deinstallation For 11.2.0.3.x GI PSU (文档 ID 1494646.1)

Oracle® Database

Oracle Grid Infrastructure 11.2.0.3.x Patch Set Update SUPPLEMENTAL README

Released: January 15, 2013

In this document Oracle Database Home refers to Enterprise Edition or Standard Edition Database software. GI refers to Grid Infrastructure and PSU refers to Patch Set Update.

The GI PSU patch includes updates for both the Clusterware home and Database home that can be applied in a rolling fashion.

This patch is Data Guard Standby First Installable - See My Oracle Support Document  1265700.1   Oracle Patch Assurance - Data Guard Standby-First Patch Apply  for details on how to remove risk and reduce downtime when applying this patch.

This document is accurate at the time of release. For any changes and additional information regarding any 11.2.0.3.x GI PSU, see the README for that GI PSU, and see also these related documents that are available at My Oracle Support ( http://support.oracle.com/ ):

• Document  854428.1   Patch Set Updates for Oracle Products

• Document  1500862.1   11.2.0.3.X Grid Infrastructure Bundle/PSU Known Issues

This document includes the following sections:

• Section 1, "Patch Information"

• Section 2, "Patch Installation and Deinstallation"

• Section 3, "Known Issues"

• Section 4, "References"

• Section 5, "Manual Steps for Apply/Rollback Patch"

• Section 6, "Documentation Accessibility"

1  Patch Information

GI PSUs are cumulative and include the Database PSU and associated CPU program security content.

Table 1  describes installation types and  security  content. For each installation type, it indicates the most recent patches, which includes new security fixes that are pertinent to that installation type. If there are no security fixes to be applied to an installation type, then "None" is indicated. If a specific patch is listed, then apply  that or any later  patch to be current with security fixes.

Table 1 Installation Types and Security Content

Table 2  lists the various configurations and the applicable PSU that should be used to patch that configuration.

Table 2 Configuration and PSU Mapping

2  Patch Installation and Deinstallation

This section includes the following sections:

• Section 2.1, "Patch Installation Prerequisites"

• Section 2.2, "One-off Patch Conflict Detection and Resolution"

• Section 2.3, "OPatch auto for GI"

• Section 2.4, "Patch Installation"

• Section 2.5, "Patch Post-Installation Instructions"

• Section 2.6, "Patch Post-Installation Instructions for Databases Created or Upgraded after Installation of Patch in the Oracle Home"

• Section 2.7, "Patch Deinstallation"

• Section 2.8, "Patch Post-Deinstallation Instructions for an Oracle RAC Environment"

2.1  Patch Installation Prerequisites

You must satisfy the conditions in the following sections before applying the patch:

• OPatch Utility Information

• OCM Configuration

• Validation of Oracle Inventory

• Download and Unzip the Patch

• Stop EM Agent Processes Prior to Patching and Prior to Rolling Back the Patch

2.1.1  OPatch Utility Information

For GI PSU prior to 11.2.0.3.6, you must use the OPatch utility version 11.2.0.3.0 or later to apply this patch. For GI PSU 11.2.0.3.6 and above, you must use OPatch utility version 11.2.0.3.4 or later.. Oracle recommends that you use the latest released OPatch for 11.2 releases, which is available for download from My Oracle Support patch  6880880  by selecting ARU link for the 11.2.0.0.0 release. It is recommended that you download the Opatch utility and the patch in a shared location to be able to access them from any node in the cluster for the patch application on each node.

When patching the GI Home, a shared location on ACFS only needs to be unmounted on the node where the GI Home is being patched.

The new opatch utility should be updated in all the Oracle RAC database homes and the GI home that are being patched.

To update Opatch, use the following instructions:

1. Download the OPatch utility to a temporary directory.

2. For each Oracle RAC database home and the GI home that are being patched, run the following commands as the home owner to extract the OPatch utility.

   $ unzip <OPATCH-ZIP> -d <ORACLE_HOME>
   $ <ORACLE_HOME>/OPatch/opatch version
   

The version output of the previous command should be 11.2.0.3.0 or later (11.2.0.3.4 or later for GI PSU 11.2.0.3.6 and above).

For information about OPatch documentation, including any known issues, see My Oracle Support Document  293369.1   OPatch documentation list .

2.1.2  OCM Configuration

The OPatch utility will prompt for your OCM (Oracle Configuration Manager) response file when it is run. You should enter a complete path of OCM response file if you already have created this in your environment. OCM response file is required and is not optional.

If you do not have the OCM response file ( ocm.rsp ), see the following My Oracle Support Document  966023.1   How To Create An OCM Response File For Opatch Silent Installation .

2.1.3  Validation of Oracle Inventory

Before beginning patch application, check the consistency of inventory information for GI home and each database home to be patched. Run the following command as respective Oracle home owner to check the consistency.

$ <ORACLE_HOME>/OPatch/opatch lsinventory -detail -oh <ORACLE_HOME>

If this command succeeds, it lists the Oracle components that are installed in the home. Save the output so you have the status prior to the patch apply.

If this command fails, contact Oracle Support Services for assistance.

2.1.4  Download and Unzip the Patch

To apply the patch, it must be accessible from all nodes in the Oracle cluster. Download the patch and unzip it to a shared location, this is called the  <UNZIPPED_PATCH_LOCATION> . This directory must be empty and not be  /tmp . Additionally, the directory should have read permission for the  ORA_INSTALL  group.

$ cd <UNZIPPED_PATCH_LOCATION>

Check that the directory is empty.

$ ls

Unzip the patch as grid home owner.

$ unzip p<GI_PSU_number>_112030_<platform>.zip

For example, if  <UNZIPPED_PATCH_LOCATION>  in your environment is  /u01/oracle/patches , enter the following command:

$ cd /u01/oracle/patches

If the GI PSU patch number is 14275572, as the Grid home owner execute:

$ unzip p14275572_112030_<platform>.zip

Continuing the example: 
In the case of patch 14275572, which is GI PSU 11.2.0.3.4, it is bundled with 14275605 which is DB PSU 11.2.0.3.4 . 
By unzipping  p14275572_112030_<platform>.zip  in  /u01/oracle/patches , two directories are created: 14275572 and 14275605.

$ ls -1 /u01/oracle/patches
14275572
14275605
bundle.xml
README.html
README.txt

The PSU patch may include multiple patches and you may notice that there are multiple directories created with distinct bug numbers. For a discussion of the different patch numbers for the GI and DB components of the GI PSU, please see this  important note . The GI and DB components are separate patches. When the apply instructions have separate instructions for the DB and GI PSU patches, you must be careful to follow the instructions for the correct one.

2.1.5  Stop EM Agent Processes Prior to Patching and Prior to Rolling Back the Patch

You must stop the EM agent processes running from the database home, prior to patching the Oracle RAC database or GI Home and prior to rolling back the patch from Oracle RAC database or GI Home. Execute the following command on the node to be patched or the node where the patch is to be rolled back.

As the Oracle RAC database home owner execute:

$ <ORACLE_HOME>/bin/emctl stop dbconsole

2.2  One-off Patch Conflict Detection and Resolution

See My Oracle Support Document  1061295.1   Patch Set Updates - One-off Patch Conflict Resolution  to determine, for each conflicting patch, whether a conflict resolution patch is already available, and if you need to request a new conflict resolution patch or if the conflict may be ignored.

The fastest and easiest way to determine whether you have one-off patches in the Oracle home that conflict with the patch, and to get the necessary conflict resolution patches, is to use the  Patch Recommendations  and  Patch Plans  features on the  Patches & Updates  tab in My Oracle Support. These features work in conjunction with the My Oracle Support Configuration Manager. Recorded training sessions on these features can be found in Document  603505.1 .

2.3  OPatch auto for GI

The Opatch utility has automated the patch application for the Oracle Grid Infrastructure (GI) home and the Oracle RAC database homes when run with  root  privileges. It must be executed on each node in the cluster if the GI home or Oracle RAC database home is in non-shared storage. The utility should not be run in parallel on the cluster nodes.

For more information about  opatch auto , see My Oracle Support Document  1339140.1   FAQ: OPatch/Patch Questions/Issues for Oracle Clusterware (Grid Infrastructure or CRS) and RAC Environments .

For detailed patch installation instructions, see  Section 2.4, "Patch Installation" .

2.4  Patch Installation

This section will guide you through the steps required to apply this patch to Oracle RAC database homes, the Grid home, or all relevant homes on the cluster.

The patch instructions will differ based on the configuration of the Grid infrastructure and the Oracle RAC database homes.

The patch installations will also differ based on following aspects of your existing configuration:

• GI home is shared or non-shared

• The Oracle RAC database home is shared or non-shared

• The Oracle RAC database home software is on ACFS or non-ACFS file systems.

• Patch all the Oracle RAC database and the GI homes together, or patch each home individually

You must choose the most appropriate case that is suitable based on the existing configurations and your patch intention.

$ <ORACLE_HOME>/bin/emctl stop dbconsole

• Case 1: Patching Oracle RAC Database Homes and the GI Home Together

• Case 2: Patching Oracle RAC Database Homes

• Case 3: Patching GI Home Alone

• Case 4: Patching Oracle Restart Home

• Case 5: Patching a Software Only GI Home Installation or Before the GI Home Is Configured

Case 1: Patching Oracle RAC Database Homes and the GI Home Together

Follow the instructions in this section if you would like to patch all the Oracle RAC database homes of release version 11.2.0.3 and the 11.2.0.3 GI home.

Case 1.1: GI Home Is Not Shared

Case 1.1.1: ACFS File System Is Not Configured and Database Homes Are Not Shared

Follow these instructions in this section if the GI home is not shared and none of the Oracle database homes is shared.

As root user execute the following command on each node of the cluster:

# opatch auto <UNZIPPED_PATCH_LOCATION> -ocmrf <ocm response file>

Case 1.1.2A: Patching the GI Home and Database Home Together, the GI Home Is Not Shared, the Database Home Is Shared, ACFS May Be Used

1. From the Oracle database home, make sure to stop the Oracle RAC databases running on all nodes.

   As the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl stop database –d <db-unique-name>
   

2. On the 1st node, unmount the ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for unmounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

3. On the 1st node, apply the patch to the GI Home using the  opatch auto  command.

   As root user, execute the following command:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <GI_HOME> -ocmrf <ocm response file>
   

4. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

5. On the 1st node, remount ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for mounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

6. On the 1st node, apply the patch to the Database home using the  opatch auto  command. Since the Database home is shared, this operation will patch the Database home across the cluster. Note that a USM only patch cannot be applied to a database home.

   As root user, execute the following command:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <DATABASE_HOME> -ocmrf <ocm response file>
   

7. On the 1st node only, restart the Oracle instance which you have previously stopped in Step 1.

   As the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start instance –d <db-unique-name> -n <nodename>
   

8. On the 2nd (next) node, unmount the ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for unmounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

9. On the 2nd node, apply the patch to GI Home using the  opatch auto  command.

   As root user, execute the following command:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <GI_HOME> -ocmrf <ocm response file>
   

10. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

11. On the 2nd node, running the  opatch auto  command in Step 9 will restart the stack.

12. On the 2nd node, remount ACFS file systems.

    Follow the instructions in the following My Oracle Support Document for mounting ACFS file systems:

    1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

13. On the 2nd node only, restart the Oracle instance which you have previously stopped in Step 1.

    As the database home owner execute:

    $ <ORACLE_HOME>/bin/srvctl start instance –d <db-unique-name> -n <nodename>
    

14. Repeat Steps 8 through 13 for all remaining nodes of the cluster.

Case 1.1.2B: Patching the GI Home and the Database Home Together, the GI Home Is Not Shared, the Database Home Is Not Shared, ACFS May Be Used

For each node, perform the following steps:

1. On the local node, unmount the ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for unmounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

2. On the local node, apply the patch to the GI home and to the Database home.

   As root user, execute the following command:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -ocmrf <ocm response file>
   

   This operation will patch both the CRS home and the Database home.

3. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

4. The  opatch auto  command will restart the stack on the local node and restart the Databases on the local node.

5. Repeat Steps 1 through 3 for all remaining nodes of the cluster.

Case 1.2: GI Home Is Shared

Follow these instructions in this section if the GI home is shared.

1. From the Oracle database home, make sure to stop the Oracle RAC databases running on all nodes.

   As Oracle database home owner:

   $ <ORACLE_HOME>/bin/srvctl stop database –d <db-unique-name>
   

   ORACLE_HOME: Complete path of the Oracle database home.

2. Make sure the ACFS file systems are unmounted on all the nodes.

   Follow the instructions in the following My Oracle Support Document for unmounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

3. As root user, execute the following on all the remote nodes to stop the CRS stack:

   # <GI_HOME>/bin/crsctl stop crs
   

4. Patch the GI home.

   On local node, as root user, execute the following command:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <GI_HOME> -ocmrf <ocm response file>
   

5. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

6. On each remote node:

   1. As root user, run:

      # <GI_HOME>/crs/install/rootcrs.pl -patch
      

   2. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

   3. Restart the stack on each remote node.

      As root user execute:

      # <GI_HOME>/bin/crsctl start crs
      

7. Mount ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for mounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

8. For each Oracle RAC database home, execute the following command on each node if the database home software is not shared. Note that a USM only patch cannot be applied to a Database home.

   For each database home execute the following as root user:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <ORACLE_HOME> -ocmrf <ocm response file>
   

   ORACLE_HOME: Complete path of Oracle database home.

   Note: The previous command should be executed only once on any one node if the database home is shared.

9. Restart the Oracle databases that you have previously stopped in step 1.

   As the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start database –d <db-unique-name>
   

Case 2: Patching Oracle RAC Database Homes

You should use the following instructions if you prefer to patch Oracle RAC databases alone with this patch. Note that a USM only patch cannot be applied to a Database Home.

Case 2.1: Non-Shared Oracle RAC Database Homes

1. Execute the following command on each node of the cluster.

   As root user execute:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <Comma separated Oracle home paths> -ocmrf <ocm response file>
   

Case 2.2: Shared Oracle RAC Database Homes

1. Make sure to stop the databases running from the Oracle RAC database homes that you would like to patch. Execute the following command to stop each database.

   As Oracle database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl stop database -d <db_unique_name>
   

2. As root user execute only on the local node.

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <Comma separated Oracle home paths> -ocmrf <ocm response file>
   

3. Restart the Oracle databases that were previously stopped in Step 1. Execute the following command for each database.

   As Oracle database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start database -d <db_unique_name>
   

Case 3: Patching GI Home Alone

You should use the following instructions if you prefer to patch Oracle GI (Grid Infrastructure) home alone with this patch.

Case 3.1: Non-Shared GI Home

If the GI home is not shared then use the following instructions to patch the home.

Case 3.1.1: ACFS File System Is Not Configured

Follow these instructions in this section if the GI home is not shared and none of the Oracle database homes use ACFS file system for its software files.

Execute the following on each node of the cluster.

As root user execute:

# opatch auto <UNZIPPED_PATCH_LOCATION> -oh <GI_HOME> -ocmrf <ocm response file>

Case 3.1.2: ACFS File System Is Configured

Repeat Steps 1 through 6 for each node in the cluster:

1. From the Oracle database home, stop the Oracle RAC database running on that node.

   As the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl stop instance –d <db-unique-name> -n <node_name>
   

2. Unmount all ACFS file systems on this node.

   Follow the instructions in the following My Oracle Support Document for unmounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

3. Apply the patch to the GI home on that node using the  opatch auto  command.

   Execute the following command on that node in the cluster.

   As root user execute:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <GI_HOME> -ocmrf <ocm response file>
   

4. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

5. Remount ACFS file systems on that node.

   Follow the instructions in the following My Oracle Support Document for mounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

6. Restart the Oracle database on that node that you have previously stopped in Step 1.

   As the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start instance –d <db-unique-name> -n <nodename>
   

Case 3.2: Shared GI Home

Follow these instructions in this section if the GI home is shared.

1. Make sure to stop the Oracle databases running from the Oracle RAC or Oracle RAC One Node database homes.

   As Oracle database home owner:

   $ <ORACLE_HOME>/bin/srvctl stop database –d <db-unique-name>
   

2. Make sure the ACFS file systems are unmounted on all the nodes.

   Follow the instructions in the following My Oracle Support Document for unmounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

3. As root user, execute the following on all the remote nodes to stop the CRS stack:

   # <GI_HOME>/bin/crsctl stop crs
   

4. Execute the following command on the local node

   As root user execute:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <GI_HOME> -ocmrf <ocm response file>
   

5. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

6. On each remote node:

   1. As root user, run:

      # <GI_HOME>/crs/install/rootcrs.pl -patch
      

   2. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

   3. Start the Oracle GI stack on all the remote nodes.

      As root user execute:

      # <GI_HOME>/bin/crsctl start crs
      

7. Mount ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for mounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

8. Restart the Oracle databases that you have previously stopped in Step 1.

   As the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start database –d <db-unique-name>
   

Case 4: Patching Oracle Restart Home

You must keep the Oracle Restart stack up and running when you are patching. Use the following instructions to patch Oracle Restart home.

As root user execute:

# opatch auto <UNZIPPED_PATCH_LOCATION> -ocmrf <ocm response file>

To patch the ACFS software in an Oracle Restart environment:

1. Unmount all ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for unmounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

2. Run  <GridHome>/bin/acfsroot install .

3. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

4. Remount ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for mounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

Case 5: Patching a Software Only GI Home Installation or Before the GI Home Is Configured

1. Apply the CRS patch using.

   As the GI home owner execute:

   $ <GI_HOME>/OPatch/opatch napply -oh <GI_HOME> -local <UNZIPPED_PATCH_LOCATION>/<GI_components_number>
   

   As the GI home owner execute:

   $ <GI_HOME>/OPatch/opatch apply -oh <GI_HOME> -local <UNZIPPED_PATCH_LOCATION>/<DB_PSU_number>
   

2.5  Patch Post-Installation Instructions

After installing the patch, perform the following actions:

1. Apply conflict resolution patches as explained in  Section 2.5.1 .

2. If applying a PSU, load modified SQL files into the database, as explained in  Section 2.5.2 .

3. Upgrade Oracle Recovery Manager catalog, as explained in  Section 2.5.3 .

2.5.1  Applying Conflict Resolution Patches

Apply the patch conflict resolution one-off patches that were determined to be needed when you performed the steps in  Section 2.2, "One-off Patch Conflict Detection and Resolution" .

2.5.2  Loading Modified SQL Files into the Database

The following steps load modified SQL files into the database. For an Oracle RAC environment, perform these steps on  only one node .

1. For each database instance running on the Oracle home being patched, connect to the database using SQL*Plus. Connect as  SYSDBA  and run the  catbundle.sql  script as follows:

   cd $ORACLE_HOME/rdbms/admin
   sqlplus /nolog
   SQL> CONNECT / AS SYSDBA
   SQL> STARTUP
   SQL> @catbundle.sql psu apply
   SQL> QUIT
   

   The  catbundle.sql  execution is reflected in the  dba_registry_history  view by a row associated with bundle series  PSU .

   For information about the  catbundle.sql  script, see My Oracle Support Document  605795.1   Introduction to Oracle Database catbundle.sql .

2. Check the following log files in  $ORACLE_BASE/cfgtoollogs/catbundle  for any errors:

   catbundle_PSU_<database SID>_APPLY_<TIMESTAMP>.log
   catbundle_PSU_<database SID>_GENERATE_<TIMESTAMP>.log
   

   where  TIMESTAMP  is of the form  YYYYMMMDD_HH_MM_SS . If there are errors, see  Section 3, "Known Issues" .

2.5.3  Upgrade Oracle Recovery Manager Catalog

If you are using the Oracle Recovery Manager, the catalog needs to be upgraded. Enter the following command to upgrade it:

$ rman catalog username/password@alias
RMAN> UPGRADE CATALOG;

2.6  Patch Post-Installation Instructions for Databases Created or Upgraded after Installation of Patch in the Oracle Home

These instructions are for a database that is created or upgraded  after  the installation of the patch.

You must execute the steps in  Section 2.5.2, "Loading Modified SQL Files into the Database"  for any  new  database  only if  it was created by any of the following methods:

• Using DBCA (Database Configuration Assistant) to select a sample database (General, Data Warehouse, Transaction Processing)

• Using a script that was created by DBCA that creates a database from a sample database

There are no actions required for databases that have been  upgraded .

2.7  Patch Deinstallation

You can use the following steps to roll back patches. Choose the instructions that apply to your needs.

<ORACLE_HOME>/bin/emctl stop dbconsole

• Case D1: Rolling Back the Oracle RAC Database Homes and GI Homes Together

• Case D2: Rolling Back from the Oracle RAC Database Homes

• Case D3: Rolling Back from the GI Home Alone

• Case D4: Rolling Back the Patch from Oracle Restart Home

• Case D5: Rolling Back the Patch from a Software Only GI Home Installation or Before the GI Home is Configured

Case D1: Rolling Back the Oracle RAC Database Homes and GI Homes Together

Follow the instructions in this section if you would like to rollback the patch from all the Oracle RAC database homes of release version 11.2.0.3 and the 11.2.0.3 GI home.

Case D1.1: GI Home Is Not Shared

Case D1.1.1: ACFS File System Is Not Configured and Database Homes Are Not Shared

Follow these instructions in this section if the GI home is not shared and none of the Oracle database homes is shared.

As root user, execute the following command on each node of the cluster.

# opatch auto <UNZIPPED_PATCH_LOCATION> -rollback -ocmrf <ocm response file>

If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

Case D1.1.2A: GI Home and Database Home Together, the GI Home Is Not Shared, the Database Home Is Shared

1. From the Oracle database home, make sure to stop the Oracle RAC databases running on all nodes.

   As the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl stop database –d <db-unique-name>
   

2. On the 1st node, unmount the ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for unmounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

3. On the 1st node, to roll back the patch from the GI Home using the  opatch auto  command.

   As root user, execute the following command:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <GI_HOME> -rollback -ocmrf <ocm response file>
   

4. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

5. On the 1st node, remount ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for mounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

6. On the 1st node, roll back the patch to the Database home using the  opatch auto  command. This operation will rollback the patch to the Database home across the cluster given that it is a shared ACFS home. Note that a USM only patch cannot be applied to a Database home.

   As root user, execute the following command:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <DATABASE_HOME> -rollback -ocmrf <ocm response file>
   

7. On the 1st node only, restart the Oracle instance which you have previously stopped in Step 1.

   As the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start instance –d <db-unique-name> -n <nodename>
   

8. On the 2nd (next) node, unmount the ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for unmounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

9. On the 2nd node, roll back the patch to GI Home using the  opatch auto  command.

   As root user, execute the following command:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <GI_HOME> -rollback -ocmrf <ocm response file>
   

10. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

11. On the 2nd node, running the  opatch auto  command in Step 9 will restart the stack.

12. On the 2nd node, remount ACFS file systems.

    Follow the instructions in the following My Oracle Support Document for mounting ACFS file systems:

    1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

13. On the 2nd node only, restart the Oracle instance which you have previously stopped in Step 1.

    As the database home owner execute:

    $ <ORACLE_HOME>/bin/srvctl start instance –d <db-unique-name> -n <nodename>
    

14. Repeat Steps  8  through  13  for all remaining nodes of the cluster.

Case D1.1.2B: GI Home and the Database Home Together, the GI Home Is Not Shared, the Database Home Is Not Shared

For each node, perform the following steps:

1. On the local node, unmount the ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for mounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

2. On the local node, roll back the patch to the GI home and to the Database home.

   As root user, execute the following command:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -rollback -ocmrf <ocm response file>
   

   This operation will patch both the CRS home and the Database home.

3. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

4. The  opatch auto  command will restart the stack on the local node and restarts the Database on the local node.

5. Repeat Steps 1 through  4  for all remaining nodes of the cluster.

Case D1.2 GI Home Is Shared

Follow these instructions in this section if the GI home is shared.

1. Make sure to stop the Oracle databases running from the Oracle RAC database homes.

   As Oracle database home owner:

   $ <ORACLE_HOME>/bin/srvctl stop database -d <db-unique-name>
   

   ORACLE_HOME: Complete path of the Oracle database home.

2. Make sure the ACFS file systems are unmounted on all the nodes.

   Follow the instructions in the following My Oracle Support Document for unmounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

3. As root user, execute the following on all the remote nodes to stop the CRS stack:

   # <GI_HOME>/bin/crsctl stop crs
   

4. Roll back the patch from the GI home.

   On local node, as root user, execute the following command:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <GI_HOME> -rollback -ocmrf <ocm response file>
   

5. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

6. Start the Oracle GI stack on all the remote nodes.

   As root user execute:

   # <GI_HOME>/bin/crsctl start crs
   

7. Mount ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for mounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

8. For each Oracle RAC database home, execute the following command on each node if the database home software is not shared. Note that a USM only patch cannot be applied to a Database home.

   For each database home, execute the following as root user:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <ORACLE_HOME> -rollback -ocmrf <ocm response file>
   

   ORACLE_HOME: Complete path of Oracle database home.

   Note: The previous command should be executed only once on any one node if the database home is shared.

9. Restart the Oracle databases that you have previously stopped in Step 1.

   As the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start database -d <db-unique-name>
   

Case D2: Rolling Back from the Oracle RAC Database Homes

You should use the following instructions if you prefer to roll back the patch from Oracle RAC databases homes alone.

Case D2.1: Non-Shared Oracle RAC Database Homes

Note that a USM only patch cannot be applied to a Database home.

Execute the following command on each node of the cluster.

As root user execute:

# opatch auto <UNZIPPED_PATCH_LOCATION> -oh <Comma separated Oracle home paths> -rollback -ocmrf <ocm response file>

Case D2.2: Shared Oracle RAC Database Homes

Note that a USM only patch cannot be applied to a Database home.

1. Make sure to stop the databases running from the Oracle RAC database homes from which you would like to roll back the patch. Execute the following command to stop each database.

   As Oracle database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl stop database -d <db_unique_name>
   

2. As root user execute only on the local node.

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <Comma separated Oracle home paths> -rollback -ocmrf <ocm response file>
   

3. Restart the Oracle databases that were previously stopped in Step 1. Execute the following command for each database.

   As Oracle database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start database -d <db_unique_name>
   

Case D3: Rolling Back from the GI Home Alone

You should use the following instructions if you prefer to roll back the patch from the Oracle GI (Grid Infrastructure) home alone.

Case D3.1 Shared GI Home

Follow these instructions in this section if the GI home is shared.

1. Make sure to stop the Oracle databases running from the Oracle RAC database homes.

   As Oracle database home owner:

   $ <ORACLE_HOME>/bin/srvctl stop database -d <db-unique-name>
   

2. Make sure the ACFS file systems are unmounted on all the nodes.

   Follow the instructions in the following My Oracle Support Document for unmounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

3. As root user, execute the following on all the remote nodes to stop the CRS stack:

   # <GI_HOME>/bin/crsctl stop crs
   

4. Execute the following command on the local node.

   As root user execute:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <GI_HOME> -rollback -ocmrf <ocm response file>
   

5. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

6. Start the Oracle GI stack on all the remote nodes.

   As root user execute:

   # <GI_HOME>/bin/crsctl start crs
   

7. Mount ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for mounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

8. Restart the Oracle databases that you have previously stopped in Step 1.

   As the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start database -d <db-unique-name>
   

Case D3.2: Non-Shared GI Home

If the GI home is not shared, then use the following instructions to roll back the patch from the GI home.

Case D3.2.1: ACFS File System Is Not Configured

Follow these instructions in this section if the GI home is not shared and none of the Oracle database homes is shared.

Execute the following on each node of the cluster.

As root user execute:

# opatch auto <UNZIPPED_PATCH_LOCATION> -oh <GI_HOME> -rollback -ocmrf <ocm response file>

If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

Case D3.2.2: ACFS File System Is Configured

Repeat Steps 1 through 6 for each node in the cluster:

1. From the Oracle database home, stop the Oracle RAC database running on that node.

   As the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl stop instance -d <db-unique-name> -n <node_name>
   

2. Make sure the ACFS file systems are unmounted on that node.

   Follow the instructions in the following My Oracle Support Document for unmounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

3. Roll back the patch to the GI home on that node using the  opatch auto  command.

   Execute the following command on each node in the cluster.

   As root user execute:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <GI_HOME> -rollback -ocmrf <ocm response file>
   

4. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

5. Remount ACFS file systems on that node.

   Follow the instructions in the following My Oracle Support Document for mounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

6. Restart the Oracle database on that node that you have previously stopped in Step 1.

   As the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start instance -d <db-unique-name> -n <node_name>
   

Case D4: Rolling Back the Patch from Oracle Restart Home

You must keep the Oracle Restart stack up and running when you are rolling back the patch from the Oracle Restart home. Use the following instructions to roll back the patch from the Oracle Restart home.

1. As root user execute:

   # opatch auto <UNZIPPED_PATCH_LOCATION> -oh <Oracle-Restart-home> -rollback -ocmrf <ocm response file>
   

2. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

To update ACFS software in an Oracle Restart configuration:

1. Unmount all ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for unmounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

2. Update ACFS:  <Oracle-Restart-home>/bin/acfsroot install

3. Remount ACFS file systems.

   Follow the instructions in the following My Oracle Support Document for mounting ACFS file systems:

   1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? .

Case D5: Rolling Back the Patch from a Software Only GI Home Installation or Before the GI Home is Configured

1. Roll back the CRS patch.

   As the GI home owner execute:

   $ <GI_HOME>/OPatch/opatch rollback -local -id <GI_components_number> -oh <GI_HOME>
   $ <GI_HOME>/OPatch/opatch rollback -local -id <DB_PSU_number> -oh <GI_HOME>
   

2.8  Patch Post-Deinstallation Instructions for an Oracle RAC Environment

Follow these steps  only on  the node for which the steps in  Section 2.5.2, "Loading Modified SQL Files into the Database"  were executed during the patch application.:

1. Start all database instances running from the Oracle home. (For more information, see  Oracle Database Administrator's Guide .)

2. For each database instance running out of the  ORACLE_HOME , connect to the database using SQL*Plus as  SYSDBA  and run the rollback script as follows:

   cd $ORACLE_HOME/rdbms/admin
   sqlplus /nolog
   SQL> CONNECT / AS SYSDBA
   SQL> STARTUP
   SQL> @catbundle_PSU_<database SID PREFIX>_ROLLBACK.sql
   SQL> QUIT
   

   In an Oracle RAC environment, the name of the rollback script will have the format catbundle_PSU_ <database SID PREFIX> _ROLLBACK.sql.

3. Check the log file for any errors. The log file is found in  $ORACLE_BASE/cfgtoollogs/catbundle  and is named  catbundle_PSU_ <database SID> _ROLLBACK_ <TIMESTAMP> .log where  TIMESTAMP  is of the form  YYYYMMMDD_HH_MM_SS . If there are errors, see  Section 3, "Known Issues" .

4. Ensure that you verify the Oracle Inventory and compare the output with the one you ran in  Section 2.1.3, "Validation of Oracle Inventory"  and re-apply any patches that were rolled back as part of this patch apply. To verify the inventory, run the following command:

   $ opatch lsinventory
   

All other instances can be started and accessed as usual while you are executing the deinstallation steps.

3  Known Issues

For issues documented after the release of this PSU, see My Oracle Support Document  1500862.1   11.2.0.3.X Grid Infrastructure Bundle/PSU Known Issues .

4  References

The following documents are references for this patch.

Document  1494652.1   Instructions for Mounting/Unmounting ACFS File Systems

Document  854428.1   Patch Set Updates for Oracle Products

Document  360870.1   Impact of Java Security Vulnerabilities on Oracle Products

Document  468959.1   Enterprise Manager Grid Control Known Issues

Document  1339140.1   Opatch/Patch Questions/Issues for Oracle Clusterware (Grid Infrastructure or CRS) and RAC Environments

5  Manual Steps for Apply/Rollback Patch

Steps for Applying the Patch

$ <ORACLE_HOME>/bin/emctl stop dbconsole

Execute the following on each node of the cluster in non-shared CRS and DB home environment to apply the patch.

1. Stop the CRS managed resources running from DB homes.

   If this is a GI Home environment, as the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl stop home -o <ORACLE_HOME> -s <status file location> -n <node name>
   

   If this is an Oracle Restart Home environment, as the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl stop home -o <ORACLE_HOME> -s <status file location>
   

   Note: You need to make sure that the Oracle ACFS file systems are unmounted (see My Oracle Support document  1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? ) and all other Oracle processes are shutdown before you proceed.

2. Run the pre root script.

   If this is a GI Home, as the root user execute:

   # <GI_HOME>/crs/install/rootcrs.pl -unlock
   

   If this is an Oracle Restart Home, as the root user execute:

   # <GI_HOME>/crs/install/roothas.pl -unlock
   

3. Apply the CRS patch using.

   As the GI home owner execute:

   $ <GI_HOME>/OPatch/opatch napply -oh <GI_HOME> -local <UNZIPPED_PATCH_LOCATION>/<GI_components_number>
   

   As the GI home owner execute:

   $ <GI_HOME>/OPatch/opatch apply -oh <GI_HOME> -local <UNZIPPED_PATCH_LOCATION>/<DB_PSU_number>
   

4. Run the pre script for DB component of the patch.

   As the database home owner execute:

   $ <UNZIPPED_PATCH_LOCATION>/<GI_components_number>/custom/server/<GI_components_number>/custom/scripts/prepatch.sh -dbhome <ORACLE_HOME>
   

5. Apply the DB patch.

   As the database home owner execute:

   $ <ORACLE_HOME>/OPatch/opatch napply -oh <ORACLE_HOME> -local <UNZIPPED_PATCH_LOCATION>/<GI_components_number>/custom/server/<GI_components_number>
   $ <ORACLE_HOME>/OPatch/opatch apply -oh <ORACLE_HOME> -local <UNZIPPED_PATCH_LOCATION>/<DB_PSU_number>
   

6. Run the post script for DB component of the patch.

   As the database home owner execute:

   $ <UNZIPPED_PATCH_LOCATION>/<GI_components_number>/custom/server/<GI_components_number>/custom/scripts/postpatch.sh -dbhome <ORACLE_HOME>
   

7. Run the post script.

   As the root user execute:

   # <GI_HOME>/rdbms/install/rootadd_rdbms.sh
   

   If this is a GI Home, as the root user execute:

   # <GI_HOME>/crs/install/rootcrs.pl -patch
   

   If this is an Oracle Restart Home, as the root user execute:

   # <GI_HOME>/crs/install/roothas.pl -patch
   

8. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

9. Start the CRS managed resources that were earlier running from DB homes.

   If this is a GI Home environment, as the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start home -o <ORACLE_HOME> -s <status file location> -n <node name>
   

   If this is an Oracle Restart Home environment, as the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start home -o <ORACLE_HOME> -s <status file location>
   

Steps for Rolling Back the Patch From a GI Home

Execute the following on each node of the cluster in non-shared CRS and DB home environment to rollback the patch.

1. Stop the CRS managed resources running from DB homes.

   If this is a GI Home environment, as the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl stop home -o <ORACLE_HOME> -s <status file location> -n <node name>
   

   If this is an Oracle Restart Home environment, as the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl stop home -o <ORACLE_HOME> -s <status file location>
   

   Note: You need to make sure that the Oracle ACFS file systems are unmounted (see My Oracle Support document  1494652.1   How to Mount or Unmount ACFS File System While Applying GI Patches? ) and all other Oracle processes are shut down before you proceed.

2. Run the pre root script.

   If this is a GI Home, as the root user execute:

   # <GI_HOME>/crs/install/rootcrs.pl -unlock
   

   If this is an Oracle Restart Home, as the root user execute:

   # <GI_HOME>/crs/install/roothas.pl -unlock
   

3. Roll back the CRS patch.

   As the GI home owner execute:

   $ <GI_HOME>/OPatch/opatch rollback -local -id <GI_components_number> -oh <GI_HOME>
   $ <GI_HOME>/OPatch/opatch rollback -local -id <DB_PSU_number> -oh <GI_HOME>
   

4. Run the pre script for DB component of the patch.

   As the database home owner execute:

   $ <UNZIPPED_PATCH_LOCATION>/<GI_components_number>/custom/server/<GI_components_number>/custom/scripts/prepatch.sh -dbhome <ORACLE_HOME>
   

5. Roll back the DB patch from the database home.

   As the database home owner execute:

   $ <ORACLE_HOME>/OPatch/opatch rollback -local -id <GI_components_number> -oh <ORACLE_HOME>
   $ <ORACLE_HOME>/OPatch/opatch rollback -local -id <DB_PSU_number> -oh <ORACLE_HOME>
   

6. Run the post script for DB component of the patch.

   As the database home owner execute:

   $ <UNZIPPED_PATCH_LOCATION>/<GI_components_number>/custom/server/<GI_components_number>/custom/scripts/postpatch.sh -dbhome <ORACLE_HOME>
   

7. Run the post script.

   As the root user execute:

   # <GI_HOME>/rdbms/install/rootadd_rdbms.sh
   

   If this is a GI Home, as the root user execute:

   # <GI_HOME>/crs/install/rootcrs.pl -patch
   

   If this is an Oracle Restart Home, as the root user execute:

   # <GI_HOME>/crs/install/roothas.pl -patch
   

8. If the message, "A system reboot is recommended before using ACFS” is shown, then a reboot must be issued before continuing. Failure to do so will result in running with an unpatched ACFS\ADVM\OKS driver.

9. Start the CRS managed resources that were earlier running from DB homes.

   If this is a GI Home environment, as the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start home -o <ORACLE_HOME> -s <status file location> -n <node name>
   

   If this is an Oracle Restart Home environment, as the database home owner execute:

   $ <ORACLE_HOME>/bin/srvctl start home -o <ORACLE_HOME> -s <status file location>
   

Patching an Oracle RAC Home Installation Manually

Note that USM only patches cannot be applied to a Database home.

1. Run the pre script for DB component of the patch.

   As the database home owner execute:

   $ <UNZIPPED_PATCH_LOCATION>/<GI_components_number>/custom/server/<GI_components_number>/custom/scripts/prepatch.sh -dbhome <ORACLE_HOME>
   

2. Apply the DB patch.

   As the database home owner execute:

   $ <ORACLE_HOME>/OPatch/opatch napply -oh <ORACLE_HOME> -local <UNZIPPED_PATCH_LOCATION>/<GI_components_number>/custom/server/<GI_components_number>
   $ <ORACLE_HOME>/OPatch/opatch apply -oh <ORACLE_HOME> -local <UNZIPPED_PATCH_LOCATION>/<DB_PSU_number>
   

3. Run the post script for DB component of the patch.

   As the database home owner execute:

   $ <UNZIPPED_PATCH_LOCATION>/<GI_components_number>/custom/server/<GI_components_number>/custom/scripts/postpatch.sh -dbhome <ORACLE_HOME>
   

Rolling Back the Patch from an Oracle RAC Home Installation Manually

1. Run the pre script for DB component of the patch.

   As the database home owner execute:

   $ <UNZIPPED_PATCH_LOCATION>/<GI_components_number>/custom/server/<GI_components_number>/custom/scripts/prepatch.sh -dbhome <ORACLE_HOME>
   

2. Roll back the DB patch from the database home.

   As the database home owner execute:

   $ <ORACLE_HOME>/OPatch/opatch rollback -local -id <GI_components_number> -oh <ORACLE_HOME>
   $ <ORACLE_HOME>/OPatch/opatch rollback -local -id <DB_PSU_number> -oh <ORACLE_HOME>
   

3. Run the post script for DB component of the patch.

   As the database home owner execute:

   $ <UNZIPPED_PATCH_LOCATION>/<GI_components_number>/custom/server/<GI_components_number>/custom/scripts/postpatch.sh -dbhome <ORACLE_HOME>
   

6  Documentation Accessibility

For information about Oracle's commitment to accessibility, visit the Oracle Accessibility Program website at  http://www.oracle.com/pls/topic/lookup?ctx=acc&id=docacc .

Access to Oracle Support

Oracle customers have access to electronic support through My Oracle Support. For information, visit  http://www.oracle.com/pls/topic/lookup?ctx=acc&id=info  or visit  http://www.oracle.com/pls/topic/lookup?ctx=acc&id=trs  if you are hearing impaired.

Oracle Grid Infrastructure 11.2.0.3.x Patch Set Update SUPPLEMENTAL README

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