Part Ⅱ At the Restaurant 在饭店？？

Part Ⅱ At the Restaurant 在饭店

Lesson15 Restaurant Reservation 预订座位

Key Sentences（重点句子）

I'd like to make a reservation for tonight．我想预定今晚的座位。 199．A table for two，please．一张两人的桌位。

For what time，sir？什么时候，先生？
Around 8∶30．大约 8 点 30 分。
May I have your name please， sir？可以告诉我你的名字吗，先生？ 203．A table for two for this evening at 8∶30 for Mr Frank．弗兰克先生，今晚 8 点 30 分，一张两个人的桌位。

I would like to book a table for four for next Wednesday， December 23．我想订一张四人桌，12 月 23 日也就是下星期三。
What time do you like your table？您什么时间来用餐？
At 8∶30 on next Wednesday evening．下星期三晚上 8 点半。
Please book it under the name of Mr．Watson．请以华生先生的名义订餐。
We look forward to your visit．我们盼望着您的光临。
I'd like to reserve a table for dinner．我想预定一个桌位用餐。 210．I'll reserve a table for five at 9 p．m．， sir．先生，我想预订一张 5 人的桌位，晚上 9 点钟用餐。

Oh，any chance of table by window？有没有可能订靠近窗子的桌位？ 212．We look forward to having you with us tonight．Thank you for calling．我们期待着今晚您来这里。谢谢您来电话。

Dialogue A

A：This is the Beihai Restaurant．May I help you？

B：What time do you open this evening？

A：At 7∶30．And we close at midnight．

B：OK．I'd like to make a reservation for tonight．A table for two，please．

A：For what time，sir？

B：Around 8∶30．

A：May I have your name please，sir？

B：Frank London．

A：A table for two for this evening at 8∶30 for Mr Frank．

B：That's right．

A：Thank you，Mr Frank．

B：Thank you．Good-bye．

A：Good－bye．

Dialogue B

Waiter：Princess Restaurant． Good morning！ Can I help you？

Caller：Yes，I would like to book a table for four for the next Wednesday，December 23．

Waiter：Certainly，sir．What time do you like your table？

Caller：At 8∶30 on next Wednesday evening．

Waiter：And what is it going to be，Chinese food or Western food？

Caller：Western．

Waiter：May I have your name，sir，please？

Caller：Please book it under the name of Mr．Watson．

Waiter：So it's Mr．Watson，a table for four for the evening of the next Wednesday．It is Western food and you are coming at 8∶30．

Caller：That's right．

Waiter：Thank you for calling us．We look forward to your visit．

Dialogue C

A：Good morning．Fenghua Restaurant．May I help you？

B：Yes，I'd like to reserve a table for dinner．

A：Certainly， sir． What time would you like your table， sir？

B：I'm not sure， perhaps around 9 p．m．

A：Fine！How many in your party？

B：A party of five．

A：Well，I'll reserve a table for five at 9 p．m．，sir，May I have your name please？

B：Yes，Davis．

A：Thank you，Mr Davis．

B：Oh，any chance of a table by the window？My friends love the bird's eye view．

A：I see．We have already received many bookings and though I cannot guarantee anything， please be assured that we'll try our best，Mr Davis． I hope you'll under-stand．

B：I do，but I would appreciate it，if it could be arranged．

A：I'll try my best．We look forward to having you with us tonight，Mr Davis．Thank you for calling．

B：Good-bye．

A：Good-bye，and have a nice day！

Words and Expressions

reservation／?rez+'veiM+n／ n．保留，预定

princess／'prinses／ n．公主，王妃

reserve／ri'z+:v／ vt．保留，预定

guarantee／?g$r+n'ti:／ vt．保证，担保

assure／+'Mu+／ vt．向……保证，使放心

appreciate／+'pri:Mieit／ v．感谢，欣赏

Lesson 16 Seating the Guests 安排座位

Key Sentences（重点句子）

Where would you like to sit？您愿意坐在哪儿？
We would like a table by the window so that we can en －joy the view of the lake．我们想坐在窗户旁边，这样好欣赏外面湖上的景色。
I'm sorry， sir． The window tables have all been taken．很抱歉，先生，靠窗户的桌子都有人了。
What about one that is further back but still offers a view of the lake？有靠后一点的桌子，还能欣赏到湖上景色，行不行？
Would you follow me，please？请跟我来好吗？
It's number 14 and your waitress will be with you right away．这就是您的桌位，14 号，服务员马上会来招待你们。
I'm sorry，the house is full now．对不起，餐厅现在客满了。
But if you would like to wait you are more than welcome to do so．但是如果您愿意在这儿等的话，我们非常欢迎。
And it is on…？那么账记在……？
Now would you please take a seat and wait over there？您先在那边坐下来等好吗？
We will have you seated as soon as we get a free table．有空桌就请您入座。
Would you come this way，please？请这边走。
I'm sorry to say that we haven't got any vacant seat at resent．很抱歉眼下没有空桌位了。

226 ． Would you please wait in the lounge for about five minutes？请在休息室等大约 5 分钟好吗？

I'm sorry to have kept you waiting，sir and madam．先生和夫人，很抱歉让您等待。
Would you step this way，please？请这边走好吗？

Dialogue A

Seating Hostess：How many，please？

Mr．Morris：Two on Mr．Morris．

Seating Hostess：Where would you like to sit？

Mr．Morris：We would like a table by the window so that we can enjoy the view of the lake．

Seating Hostess：I'm sorry，sir．The window tables have all been taken．What about one that is further back but still offers a view of the lake？ Mr．Morris：That's fine if that is what you've got．

Seating Hostess：Thank you．Would you follow me，please？This is your table．It's number 14 and your waitress will be with you right away．

Busboy：Your iced water．

Mr．and Mrs．Morris：Thank you．

Dialogue B

Seating Hostess：Good evening，sir．I'm sorry，the house is full now．But if you would like to wait you are more than welcome to do so．

Guest A：How long do you think we will have to wait？

Seating Hostess：I'd say at least 20 minutes．

Guest B ：（to guest A ）Oh，that's too long．I think we'd better try another place．

Guest A：OK．Thank you anyway．

Guest C ：（to guest D ）We can wait 20 minutes，Lucy，can't we？

Guest D：Yes，20 minutes is all right． We are not terribly hungry．

Seating Hostess：Good．So it's just the two of you．

Guest C：Yes， just we two．

Seating Hostess：And it is on…？

Guest C：Mr．Rogers． Seating Hostess：OK．Thank you． Now would you please take a seat and wait over there？ We will have you seated as soon as we get a free table．

Guest C and D：Thank you．

（after a little more than 10 minutes）

Seating Hostess：Mr．Rogers？

Guest C：Yes，here．

Seating Hostess：Would you come this way，please？ Here is your table．Please take your seats．Your waiter will be right with you．

Guest C and D：Thank you．

Dialogue C

（A：Waiter B：Guest）

A：Good evening，sir and madam． Welcome to our restaurant．Have you a reservation，sir？

B：I'm afraid I haven't． Have you a table for two？

A：I'm sorry to say that we haven't got any vacant seat at present ． Would you please wait in the lounge for about five minutes．I'll seat you if the table is ready．

B：It sounds nice．Nancy，let's go to the lounge then．（Five minutes later．）

A：I am sorry to have kept you waiting，sir and madam．Now we have a table for you．Would you step this way，please？

B：（Mr．Smith suddenly catches sight of a table near the window．） May we sit there a table by the window？

A：Oh， that table has been reserved．

B：It's a pity．

A：Well， the table in the corner is quite good．It's near the band platform．There will be a performance during the meal time．You could enjoy it comfortably．

B：OK．I'll listen to you．（The waiter pulls the chair out and helps Mrs．Smith to take the seat．）

A：Have you anything on mind what drinks you are going to have tonight？ B：Sprite，please．

A：I'll bring them to you right away．

Words and Expressions

vacant／'veik+nt／ a．空的，闲的

lounge／laund{／ n．休息室

sprite／sprait／ n．雪碧

Lesson 17 Ordering Chinese Food 点中国菜

Key Sentences（重点句子）

I'd like to try some Chinese food．我想尝尝中国菜。
It's divided into eight big cuisines，or say，eight styles， such as Cantonese food，Beijing food，Sichuan food，etc．中国菜分成八大菜系，或者说八种风味。如广东菜、北京菜、四川菜等等。
Is there any difference between Cantonese food and Beijing food？广东菜和北京菜有什么不同呢？
Contonese food is lighter while Beijing food is heavy and spicy．广东菜清淡适口，而北京菜则味重香浓。
Most Sichuan dishes are spicy and hot．四川菜大都麻辣浓香。
So what's your recommendation for me？那么你给我推荐几道菜吧。 235．I think Ma pobeancurd and shredded meat in chilli sauceare quite special．我觉得麻婆豆腐和鱼香肉丝味道不错。

What would you like to have tonight？今晚您要吃点什么？

237．What kind of cuisine do you have in your dining－room？你们的餐厅有什么菜系？

238．We have Guang dong food，Sichuan food and Shanghai food．我们有广东菜、四川菜和上海菜。

239．Could you tell me the different features of them？你能否给我讲讲这些菜的不同特点呢？

240．Guangdong food is a bit light，while Sichuan food has a strong and hot taste，and Shanghai food is oily．广东菜稍微清淡，四川菜味浓而辣，上海菜油腻。

241．I think I'd like to have Guangdong food．我想要个广东菜。

242．We have sliced chicken soup，dried mushroom clear soup and so on．我们有鸡片汤、香菇清汤等等。

243．I prefer dried mushroom clear soup．我要香菇清汤。

Dialogue A

（The waiter is explaining something to Johnson．）

A：Excuse me， I'd like to try some Chinese food． Can you tell me where I should go？

B：We serve Chinese food here． But I'm not sure which style you prefer？ A：I have no idea about Chinese food．

B：It's divided into eight big cuisines，or say， eight styles， such as Cantonese food， Beijing food， Sichuan food，etc．

A：Is there any difference between Cantonese food and Beijing food？

B：Yes，Cantonese food is lighter while Beijing food is heavy and spicy．The famous specialities of these two are roast suckling pig and roast Beijing duck．

A：How about Sichuan food？

B：Most Sichuan dishes are spicy and hot．And they taste differently．

A：Oh，really，I like hot food．So what's your recommendation for me？ B：I think Mapo beancurd and shredded meat in chilli sauceare quite special．We have a Sichuan food dining-room． May I suggest you go there？ It's on the second floor．

A：Thank you．

B：My pleasure．

Dialogue B

（A：Waiter B：Mr Frank）

A：Mr Frank，what would you like to have tonight，Western food or Chinese food？

B：When I was in America，my friend，Mr．Dull recommended me to have Chinese food，and I appreciate it very much in－deed．What kind of cuisine do you have in your dining－room？

A ： We have Guangdong food ， Sichuan food and Shanghai food．Which one do you like best？

B：I don't like anything greasy．I think I'd like to have Guangdong food．

A：O．K．．How about saute prawn section，saute lobsterslices with mushroom？ B：All right．I'll take them all．

A：Mr．Frank，do you like to use chopsticks？If you don't， I'll get you fork and knife．

B：If I can have them，so much the better．

A：Do you like some soup？

B：Yes， I don't know what soup you have．

A：We have sliced chicken soup，dried mushroom clear soup and so on．

B：Good．I prefer dried mushroom clear soup．

A：According to the specifications of Chinese food， we serve dishes first and then soup．If you like we'll bring you some soup first．

B：I'm used to having soup first．

A：All right， I'll get it for you．

Words and Expressions

cuisine／kwi(:)'zi:n／ n．烹饪，烹饪法

light／'lait／ a．清淡的，易消化的

heavy／'hevi／ a．难消化的

spicy／'spaisi／ a．香的，加香料的

Cantonese／?k$nt+'ni:z／ a．广州的

speciality／?speMi'$liti／ n．特制品，特产

roast suckling pig 烤乳猪

roast Beijing duck 北京烤鸭

hot／h&t／ a．刺激的，辣的

chilli／'tMili／ n．（干）辣椒

feature／'fi:tM+／ n．特征，特色

oily/'&ili／ a．浸透油的，油腻的

greasy／'gri:zi／ a．油腻的

saute／'s+utei／ a．嫩煎的，用少量油快炸的

lobster／'l&bst+／ n．大螯虾；龙虾

mushroom／'m)Mrum／ n．蘑菇

specification/?spesifi'keiM+n／ n．规格，说明书

Lesson 18 Ordering Western Food 点西餐

Key sentences（重点句子）

What can I get you to drink？我给您二位拿些什么饮料呢？
I'd like a martini， please．我要一杯马丁尼鸡尾酒。
Are you ready to order？想好点什么菜了吗？
I'd like the leg of lamb．我要小羊腿。
Okay，vegetables are peas a nd carrots， broccoli， cornor string beans．可供选择的蔬菜有豌豆和胡萝卜、花椰菜、玉米或菜豆。
I'd like the char broiled steak．我要炭火烤的牛排。
Oh，and French dressing on the salad， please．色拉上用法式色拉酱。
What soup would you like to have，Mr and Mrs Green？格林先生，格林太太，您要什么汤？
I think we'll have country soup this evening．今晚我们喝乡下浓汤吧。
How about a fish casserole for each？每人来份鱼锅子怎么样？ 254．I'll have fried sole．我吃炸鲽鱼吧。

Would you like the steak well done or rare？您喜欢牛排煎得透一点，还是略生一点？
What would you like for dessert？要什么甜食呢？
Vanilla icecre am for all of us then．那么我们都要香草冰淇淋。 258．Would you care for something to drink？您要点什么饮料吗？

259．Yes，a bottle of white wine．Dry．好，来一瓶白葡萄酒。要干白的。

Dialogue A

Waiter：Good evening，ladies．Here's your menus．What can I get you to drink？

Karen：I'd like a martini， please．

Jean：A glass Of white wine for me．

Waiter：Okay． Two specials， charbroiled steak and leg of lamb．

Jean：What are you having，Karen？

Karen：The leg of lamb sounds good to me．

Jean：I think I'll get the charbroiled steak．

Waiter：Okay．Okay， vegetables are peas and crrrots， broccoli， corn， or string beans．

Karen：Peas and carrots．

Jean：Baked．

Waiter：Okay．What of dressing？French，Italian，blue cheese， Russian？ Karen：Italian．

Jean：I'd like the charboirled steak．

Waiter：Okay．

Jean：And I'd like it medium－rare．And with the broccoli．And baked potato．

Waiter：Okay， fine．

Jean：Oh，and French dressing on the salad，please．

Waiter：Okay，fine．I'll take your menus．

Dialogue B

（Lin＝L Clerk＝C Waiter＝W Mr．Green＝MrMrs．Green＝Mrs）（8∶00 p．m．at the restaurant）

W：Here's the menu for this evening．I'll come and take yourorder when you're ready．

L：Thanks．

L：What soup would you like to have，Mr and Mrs Green？

Mrs：I think we'll have country soup this evening．

L：I know both of you f ancy fish．How about a fish casserolefor each？I had it here last Wednesday．It's wonderful．

Mrs：I'm afraid it's too rich for me．I'll have fried sole．

L：And Mr．Green？

Mr：I'll have the same．

W：Can I take your order now？

L：Yes，country soup for all three of us，two fried soles and a beef steak．

W：Would you like the steak well done or rare？

L：Well done．

W：Very good．And what would you like for dessert？

L：（To the Greens） What do you say to vanilla icecream？

Mr and Mrs：Very good．

L：Vanilla icecream for all of us then．

W：Very good，sir．Would you care for something to drink？

L：Yes，a bottle of white wine．Dry．

Words and Expressions

menu/'menju:／ n．菜单

martini／m%:'tini／ n．马丁尼鸡尾酒

steak／steik／ n．牛排

charbroil／'tM%:br&il／ vt．用木炭火烤

sound good／'saund gud／（口语）听起来不错

pea／pi／ n．豌豆

carrot／'k$r+t／ n．胡萝卜

broccoli/'br&k+li/ n．花椰菜

corn／k&:n／ n．玉米

string bean／'striR bin／ n．菜豆

bake／beik／ v．烤

mash／m$M／ vt．捣烂

country soup 乡下浓汤

fancy/'f$nsi/ v．喜欢

casserole／'k$s+r+ul／ n．焙盘

fish～鱼锅子

vanilla／v+'nil+／ n．香草

care for 喜欢，愿意

wine／wain／ n．葡萄酒

dry／drai／ a．干（的），不甜的

Lesson 19 Serving Dishes 上菜

Key Sentences（重点句子）

Here is the fried beef with green pepper and onion．这是胡椒洋葱炒牛肉。
And I have ordered another dish—plain fried shrimps．我还点了另外一道菜——清炒虾仁。
It's coming．就来了。

263．It's sweet and sour pork．这是糖醋肉。

264．I'm afraid there is a mistake．I ordered a sweet and sour fish．恐怕弄错了，我要的是糖醋鱼。

266．Excuse me，sir．I ordered the hairy crab，but you gave me the green crab．对不起，先生。我点的是毛蟹，而你给我的是青蟹。

267．I'll get you the head－waiter．我去请主管来。

268．I do apologize for giving you the wrong dish．给您上错了菜，我实在抱歉。

269．I'll change it immediately for you．我马上给您换。

270．I'm afraid I don't have enough time to wait for the next crab．恐怕我没有足够的时间等这道菜。

271．I shall ask the Room Service to serve you a snack at9∶ 30 tonight，and you'll have your favorite hairy crab．今晚 9 点我请送餐服务部给您奉送一份夜宵，还有您喜欢吃的毛蟹。

272．And now try the green crab if you don't mind．您如果不介意的话，不妨尝尝这种青蟹。

273．Please take your time and enjoy yourself．请慢用，祝您用餐满意。

Dialogue A

A：Here is the fried beef with green pepper and onion．

B：Mm，It looks good．And I have ordered another dish-plain fried shrimps．

A：It's coming．

B：What is this？

A：It's sweet and sour pork．

B：I'm afraid there is a mistake．I ordered a sweet and sour fish．

A：I'm sorry，sir． I got it wrong． Will you keep the sweet and sour pork，or should I get the sweet and sour fish for you？

B：That's all right．I'll take it anyway．

A：Thank you very much．

Dialogue B

Mr Bell（B） is having his last dish．He finds it different from what he has ordered．

B：Excuse me， sir． I ordered the hairy crab but you gave me the green crab．

Waiter（W）：I'm sorry， sir．I'll get you the head－waiter．（Soon the head－waiter（HW）comes．）

HW：I'm awfully sorry．There must have been some mistake．I do apologize for giving you the wrong dish ． I'll change it immediately for you．The crab will take 15minutes to prepare．Would you take come complimentary drink while waiting？

B：I'm afraid I don't have enough time to wait for the next crab．I have an appointment at 7∶00 in my room．Now it's 6∶45． HW：Oh， you are staying at our hotel．Mr…

B：Bell，Henry Bell．

HW：Room…？

B：Room 908．

HW：Oh，Mr Bell，I shall ask the Room Service to serve you a snack at 9∶ 30 tonight，and you'll have your favorite hairy crab．It's all on the house．And now try the green crab if you don't mind．We'll cross the green crab off the bill．

B：That's good．Thank you．

HW：Thank you for telling us，Mr Bell．I assure you it won't happen again．Please take your time and enjoy yourself．And I hope you have a good time at our hotel．

Words and Expressions

shrimp／Mrimp／ n．虾

plain fried shrimps 清炒虾仁

sour／sau+／ a．酸味的

sweet and sour pork 糖醋肉

apologize／+'p&l+d{aiz／ vi．道歉

complimentary／?k&mpli'ment+ri／ a．免费赠送的

Lesson 20 Bar Services 酒吧服务

Key Sentences（重点句子）

An aperitif or some white wine？一份开胃酒还是一些白葡萄酒？
A Sunrise Beer．一杯日出啤酒。
How about our special cocktail？尝尝我们的特制鸡尾酒怎么样？ 277．Do you serve soft drinks？你们有软饮料吗？

But how about a non－alcoholic cocktail？不过，尝尝不含酒精的鸡尾酒，怎么样？
It sounds interesting．I'll take that．很有趣，我就要这个了。 280．Let's try the draught．让我们尝尝罐装的吧。

What can I make for you tonight？今晚给您来点儿什么？

282．I'll have a Scotch．给我来一杯苏格兰威士忌。

283．Give me a Chivas Regal．给我来一杯 Chivas Regal．

284．And how would you like your scotch，straight or on the rock？您要的苏格兰威士忌要放冰块吗？

285．Now how much do I owe you？我该付您多少钱？

286．You can hold the payment of the bill until you decide to leave if you like．您可以等到要走的时候再付账。

287．OK，here is 45 yuan，and you can keep the change．好，给你 45 元。找的钱你可以留下。

288．That's very kind of you．But there is no tipping in China．谢谢您的好意，先生。但是在中国不准收小费。

Dialogue A

A：What may I offer you，ladies and gentlemen？

B：I don't know what I want．I'm not really a drinker．

A：An aperitif or some white wine？

B：Um… a Sunrise Beer．

A：I don't believe we know that one．How about our special cocktail？

B：That sounds good．How about you，Sally？

C：I don't drink at all．Do you serve soft drinks？

A：Of course，ma'am．But how about a non-alcoholic cock-tail？

C：It sounds interesting． I'll take that．

A： What would you like to drink， gentleman？

D：Well，none of that stuff they're drinking， eh John？

E：No，Tom．We'll have the usual beer，I suppose？

D：Yes，I'm very thirsty．

A：Any special brand， sir？

E：What about your local brew？I hear it's good．

A：It is Five Star Beer．Bottled or draught？

B：Let's try the draught．

A：Fine．One special cocktail and one non-alcoholic cocktail for the ladies and two draught Five Star Beer．

E：Could we have some snacks？

A：Certainly，I'll get a fresh supply．

Dialogue B

Bartender：Good evening，sir！ What can I make for you tonight？

Guest：I'll have a Scotch．

Bartender：We have Chivas Regal，Old Par，Johny Walker Black and Red Labels，Cutty Sark，Queen Ann． Which would you like？

Guest：Give me a Chivas Regal．

Bartender：Royal Salute or 12 years？

Guest：Royal Salute．

Bartender：One Chivas Regal Royal Salute．And How would you like your Scotch，straight or on the rock？

Guest：With iced water．

Bartender：Here you are， sir． Scotch with iced water．

Guest：Thank you．Now how much do I owe you？

Bartender：The Chivas Regal Royal Salute is 40 yuan plus10 ％ service charge．So the total is 44 yuan．Youcan hold the payment of the bill until you decide to leave if you like．

Guest：Really？In American bars you pay drink by drink as you get it．

Bartender：But isn't that too much of trouble？

Guest：Well，yes， it is．But then it is much safer． You see， American bars can be very crowded and it is very hard to keep an eye on everyone．Besides you can never know what may happen when people drink too much．

Bartender：I see．But we've never met with any experience of a guest sneaking out on us without Paying his bill or a situation where the guest is unable to pay his bill or refuses to pay his bill．

Guest：Well，the way I see it，you've been pushing your luck and you've been lucky so far．That's all．O．K．，here is 45 yuan and you can keep the change．

Bartender：That's very kind of you， sir． But there is no tip －ping in China．And here is the change．

Guest：I'm sorry．I didn't know that．You see，I just got in town a few hours ago from Hong Kong．No tipping？That's good．But just for curiosity's sake， how can you survive without tips？

Bartender：Just as everybody else．You see，we are paid the same monthly wage as everybody else in the hotel．

Guest：I see．The reason I was wondering whether you could make a living without taking tips is that in my country bartenders are paid a much lower basic hourly pay than people in non－tipping positions．They expect the tips from the customer to make up the difference．If they don't get enough tips they won't be able to make a living．

Bartender：And do they usually get enough tips？

Guest：Yes，they do most of the time．They generally make pretty good money．

Bartender：That's good．（seeing another guest approaching） Excuse me．

Words and Expressions

aperitif／+?peri'ti:f／ n．开胃酒

cocktail／'k&kteil／ n．鸡尾酒

stuff／st)f／ n．东西

brand／br@$nd／ n．商标，牌子

non－alcoholic cocktail 不含酒精的鸡尾酒

snack／sn$k／ n．小吃 Scotch／sk&tM／ n．苏格兰威士忌酒

sneaking／'sni:kiR／ a．偷偷摸摸的，鬼鬼祟祟的

curiosity／?kju+ri'&siti／ n．好奇心

Lesson 21 Handling Complaints 应付抱怨

Key Sentences（重点句子）

Is anything the matter，sir？出什么事了吗，先生。
Yes，it is my steak．是的，是我的牛排。
What's wrong with it，sir？您的牛排怎么了，先生？
It is too raw．I wanted mine well done．太生了，我要的是做得熟透的。
I'm sorry you didn't enjoy it，sir．您觉得不好吃，很抱歉，先生。 294．I'll return it to the kitchen and bring you one that's well cooked．我把这盘送回厨房，再给您拿一盘做得熟透的来。

Sorry for the trouble．对不起，给你添麻烦了。
That's perfectly all right．一点也没有关系。
How is your steak this time？这回怎么样，先生？
It is done just right this time．这回做的口味不错。
I'm glad you enjoy it．很高兴您能喜欢它。
I'm very upset at the way I have been treated．我对我所受到的对待很不满意。
Perhaps you could tell me what exactly is the matter．也许您能告诉我究竟出了什么事。
I'm sure the waitress didn't mean to be rude．我敢肯定那位服务员不是故意对您无礼。
Well，there is something else．This wine here，I think it is corked．还有呢，这葡萄酒，我看是走了味了。

Dialogue A

A：Is anything the matter，sir？

B：Yes，it is my steak．

A：What's wrong with it，sir？

B：It is too raw．I wanted mine well done．But this one here is at most medium．

A：I'm sorry you didn't enjoy it，sir．I'll return it to the kitchen and bring you one that's well cooked．

B：Sorry for the trouble．

A：That's perfectly all right．

B：How is your steak this time？

A：Very good！It is done just right this time．Thank you．

B：I'm glad you enjoy it．I'll tell the chef．Would you like some more beer？

A：Yes，give me another Five Star．

B：Shall I bring you some dessert？

A：No，thank you．I've had enough．

B：How about some coffee or tea then？

A：Yes，I'll have a cup of coffee．

Dialogue B

Manager：You asked to see me， Mr．Smith？

Customer：Yes，I did．I'm very upset at the way I have been treated．

Manager：Perhaps you could tell me what exactly is the matter．

Customer：It's my steak．

Manager：What is wrong with your steak，sir？

Customer：It is too raw．I can't eat it．But when I complained to your waitress she just ignored me．

Manager：I'm very sorry，sir．I'm sure the waitress didn't mean to be rude．You see，she just started out as a waitress a week ago and doesn't under stand English very well．She should have changed your steak．

Customer：Except she didn't．

Manager：It's been a misunderstanding， sir．I'll have the steak returned to the kitchen right away．

Customer ： That's more like it ．Well，there is something else．This wine here，I think it is corked．

Manager：Are you sure，sir？The Chianti has been very popular with our guests．

Customer：Well，here you are．Try it for yourself．

Manager：No，sir．It doesn't taste wrong at all．Perhaps it is a little too sour for your taste．I would recommend that you try the Bergundy next time．

Customer：Right．Perhaps I will．

Manager：Is that it，sir？

Customer：Yes．

Manager：Well，I hope you enjoy your dinner．

Customer：I'll try．

Words and Expressions

medium／'mi:dj+m／ a．中等的，适中的

corked/k&:kt／ a．（酒）因没塞好塞子而走味的

recommend/rek+'mend/ vt．推荐，介绍

Lesson 22 Room Service 房内就餐服务

Key Sentences（重点句子）

Please sign your name and room number here on the bill．请在账单上签上你的名字和房间号。
My name is smith．I'm in room 1425．我叫史密斯，我住 1425 房间。 306．I'd like to order two tuna sandwiches and a large pot of coffee．我想要两份金枪鱼三明治和一大壶咖啡。

And would you please bring them to my room as soon as possible．请你们尽快地送到我的房间。
So it's two tuna sandwiches and a large pot of coffee．您想要的是两份金枪鱼三明治和一大壶咖啡，对吗？
Is that all，sir？就这些吗？
Just plain coffee will do．纯咖啡就行了。
OK，no sugar，no cream，straight coffee and very black．行，不要糖，不要奶油，清咖啡而且浓浓的。
I'll bring them to you right away．我马上就给您送去。
Room service， may I come in？我是送餐的，我可以进来吗？
Just put them on the table over there．放在那边桌子上就行了。
The sandwiches are 6 yuan each and coffee is 3.50yuan．三明治每份 6 元，咖啡 3 元 5 角。

Dialogue A

Visitor：Room service，please．

R．S．：Room service．

Visitor：This is 301． I'd like a bucket of ice，please．

R．S．：Anything else，sir？

Visitor：Yes，some ginger ale， shrimps salad， apple pie andbeef steak—well done．（A moment later）

R．S．：Room service．

Visitor：Come in．

R．S．：Here's your order，sir． Please sign your name and room number here on the bill．

Visitor：All right． There you are．

R．S．：Thanks， sir．

Dialogue B

（B=Bellboy；G=Guest）

B：Room service．Good afternoon！Can I help you？

G：Good afternoon！My name is Dupont．I'm in room 1206．I'd like to order two tuna sandwiches and a large pot of coffee．And would you please bring them to my room as soon as possible？

B：Yes，sir，no problem．So it's two tuna sandwiches and a large pot of coffee．

G：Yes，that's right．

B：Is that all，sir？

G：That's it．Oh，wait a minute．You can forget the sugar and the cream．Just plain coffee will do．And please make it very strong．

B：OK，no sugar，no cream，straight coffee and very black． I'll bring them to you right away．See you．（after a few minutes） Room Service，may I come in？

G：Come in．

B：Mr．Dupont？

G：Yes，just put them on the table over there．

B：All right．Here are your tuna sandwiches，your mustard， your ketchup and your coffee．The sandwiches are 6 yuan each and the coffee is 3．50 yuan．That comes to 15．50yuan， plus 15％ service．So the total is 17．83 yuan，and here is your bill．

G：Thank you．Can I have it charged to my account，please？

B：Certainly，sir．Would you sign here，please？Thsank you for using room service．Goodbye．

G：Goodbye．

Words and Expressions

shrimp／'Mrimp／ n．虾，褐虾

sandwich／'s$nwid{／ n．三明治，夹心面包片

plain／plein／ n．单纯的，不掺假的

mustard／'m)st+d／ n．芥末

ketchup／'ketM+p／ n．番茄沙司，番茄酱

account／+'kaunt／ n．账，账目

Lesson 23 Ways of Paying 付款方式

Key Sentences（重点句子）

Would you like anything else，sir and madam？先生和夫人，还要用些什么？
We'll take the check now．给我们账单。
What's the 21 yuan for？这 21 元是什么费用？
For the three coffees． 3 杯咖啡钱。
We only had two．我们只要了两杯。
Would you mind checking it again？您不介意再查看一下吗？
Would you please sign for it，sir？先生，请在账单上签字，好吗？ 323．Are you all through，madam？您吃好了吗，夫人？

Did you enjoy your dinner？您吃得满意吗？
Yes，everything was very good．是的，每样菜都很好。

326．Can I have my bill，please？请给我账单好吗？

327．Yes，one moment，please．好的，请稍等。

328．Thanks for your nice service．Here is 70 dollars．谢谢你们周到的服务。这是 70 美元。

329．Keep the change，please．零钱不必找了。

Dialogue A

（The Bells are paying for their dinner．）

Waiter（W）：（When he sees Mr Bell wave to him，he comes over．） Would you like anything else，sir and madam？

Mr Bell（B）：No，thank you．We'll take the check now．

W：Yes，sir．（Gives the check to Mr Bell）Here it is，sir．

B：（Goes over the bill）What's the 21 yuan for？

W：For the three coffees．

Mrs Bell（M）：We only had two！

W：（Checks the bill carefully）Oh，I'm awfully sorry，madam．（The waiter goes back to the cashier to have the a-mount changed．）

W：I'm sorry t o have kept you waiting．Would you mind checking it again？ B：That's all right．

W：Would you please sign for it，sir？

B：Yes，thank you．

Dialogue B

A：Are you all through，madam？

B：Yes．

A：Did you enjoy your dinner？

B：Yes，everything was very good．Can I have my bill，please？

A：Yes，one moment，please．（He brings the bill．） Here you are，madam．

B：Thanks for your nice service．Here is 70 dollars．Keep the change，please．

A：Thank you．Please come again．

B：We will．Good-bye．

Words and Expressions

awfully／'&:fuli／ ad．极度地，非常地

cashier／k$'Mi+／ n．出纳员

Lesson24 At the Cafeteria 在自助餐厅

Key Sentences（重点句子）

People like to eat in a cafeteria．It's cheap and quick．人们喜欢在自助餐厅用餐。它又快又便宜。
Just pick up a tray，put a knife，a fork，a spoon and a paper napkin on it，and then start down the line．先去拿餐盘，放上刀叉汤匙和餐巾纸，然后去排队。
You can choose whichever you want．你想要什么就选什么。
What a variety！品种真多呀！
What are you going to have？你想吃什么呢？
OK，let's join in the line along the counter．好吧，我们就去柜台边排队吧。
How long will it take to reach the buffet？要花多长时间到达卖食品的柜台呢？
It smells good．这味儿好香。
They make my mouth water．这些食品使我流口水了。
Tell the man behind the counter what you want．你要什么就告知柜台后面的男服务员。
You get two vegetables with it and some potatoes orrice， whichever you want．吃鱼可以搭配两样素菜，外加土豆或者米饭，任你挑选。
Just point to it if you don't know the name．如果你不晓得菜名，就用手指点。
I want that fresh straw herry pie with whipped cream， that's my favorite．我要新鲜草毒馅饼加些打起泡的奶油。这我最喜欢的。

Dialogue A

A：Oh，it's very crowded here．

B：Yes．people like to eat in a cafeteria．It's cheap and quick．

A：What shall we do now？I'm a bit lost．

B：Just pick up a tray，put a knife，a fork，a spoon and a pa-per napkin on it，and then start down the line．

A：I see．Are those the food prices that are posted on the wall？

B：Yes，you can choose whichever you want．

A：What a variety！Barbecued chickens、fried fish、spaghetti… they all sound delicious．

B：Yes．What are you going to have？

A：I'd like that fried fish．

B：OK，let's join in the line along the counter．

Dialogue B

A ： Food is less expensive in a cafeteria ， because you serveyourself．

B：How？

A：Just pick up a tray，then put a knife，a fork，a spoon and a paper napkin on it and keep the line．

B：How long will it take to reach the buffet？

A：Not long，people rush for lunch，because they only have an hour or so．

B：The line sure does move fast．Here we are．Gee，it smells good．Look at the menu．Meats，salads，spaghetti，macaroni and hot rolls…Oh！They make my mouth water．

A：Tell the man behind the counter what you want．

B：Fish，please．

A：You get two vegetables with it and some potatoes or rice， whichever you want．

B：OK．It like that green vegetable but I don't know what to call it．

A：Just point to it if you don't know the name．That one just happens to be asparagus．

B：All right．I'll have asparagus and some of that．

A：And that is a yam，which is a kind of sweet potato．What kind of salad do you like？

B：A friend told me I should try a waldorf salad．That's this one，with apples，raisins，nuts and may on naise' isn't it?

A：Yes．Now pick up a dessert．There is jello，fruit，ice cream…

B：Say no more．I want that fresh strawberry pie with whipped creeam，that's my favorite．What are you going to have？

A：Black walnut ice cream．Do you want coffee，tea or milk？

B：Let me see，I'll take milk．

A：OK．Just pick up a glass and set it on that machine and push it against the lever．

B：That's fun…am I all right？

A：Great，it's a lot easier than milking a cow，et？Now we just pay the cashier at the end of the line and then find ourselves a table．

B：OK．This will be my treat．

A：oh，no．That's not fair．

B：All right，then，we'll go Dutch．

A：Next time．This time you're my guest．

Words and Expressions

afeteria／?k$fi'ti+ri+／ n．自助餐厅

napkin／'n$pkin／ n．餐巾

spaghetti／sp+'geti／ n．意大利面条

buffet／'b)fit／ n．供应便餐的柜台

macaroni／m$k+'r+uni／ n．通心面

asparagus／+s'p$r+g+s／ n．芦笋

yam／j$m／ n．甜薯

raisin／'reizn／ n．葡萄干

mayonnaise／?mei+'neiz／ n．蛋黄酱

strawberry／'str&:b+ri／ n．草毒

Lesson 25 At a Fast-food Restaurant 在快餐店

Key Sentences（重点句子）

Do you know what you are going to order yet？你想好了要什么了吗？ 344．I'm interested in the hamburger，though．不过我对汉堡包感兴趣。 345．The sign says you can get free French fries with every hamburger order．牌子上写着要一份汉堡包可以免费供应一份油炸土豆条。

Sounds mouth-watering，doesn't it？听起来挺馋人的，是吗？
I don't care for fries．我不喜欢炸土豆条。
I think I'll try their bacon cheeseburger．我想尝尝他们的腊肉奶酪汉堡包。
What can I get for you today？两位今天要点什么？
I'll have the bacon cheeseburger，and a large coke，please．我要腊肉奶酪汉堡包，再加一大杯可乐。
Welcome！Can I help you！欢迎光临，我能为您效劳吗？
I want a Big Mac，a small order of French fries and amedium coke．我要一个巨无霸、一份小薯条和一中杯可乐。
Is that all？就这些吗？

354．Is that for here or to go？您是要在这儿就餐还是要把它带走？ 355．Would you like a salad or a baked potato？您要色拉还是要烤土豆？

Dialogue A

（At Fast Food Restaurant）

Li：Have you eaten here before，Bill？

Bill ： No ． I've tried other fast food places in the neighbor-hood，but I haven't been here．Is it new？

Li：Yes．It's newly opened．

Bill：This is a long line，but it seems to be moving fast．Do you know what you're going to order yet？

Li： Not yet．I'm interested in the hamburger，though．The sign says you can get free French fries with every ham-burger order．Sounds mouth-watering，doesn't it？

Bill：Not me．I don't care for fries．I think I'll try their bacon cheeseburger．

Clerk：Hello there，folks！What can I get for you today？

Bill：I'll have the bacon cheeseburger，and a large coke， please．

Clerk：That'll be＄ 1．84．Here's your number．Next？

Li：A hamburger，please．

Clerk：Anything to drink？ Li：A chocolate milkshake．

Clerk：＄2．25．And here's your number．

Dialogue B （In McDonald's）

A：Welcome！Can I help you？

B：I want a Big Mac，a small order of French fries and amedium coke．

A：Is that all？How about an apple pie？

B：No，thanks．

A：Is that for here or to go？

B：For here．

A：Here you are，sir．That's twenty-five dollars．

B：Thanks．（Another guest comes in）

A：What can I help you with？

C：I want a bacon cheeseburger with extra mayonnaise．

A：Would you like a salad or a baked potato？

C：Give me a baked potato with sour cream．

A：Okay．What would you like to drink？

C：I'll have a vanilla shake．

A：Is that for here or to go？

C：To go．

A：Could you wait just a moment，please？Your baked potato will be ready soon．

C：Sure，that's fine．

Words and Expressions

hamburger／'h$mb+:g+／ n．汉堡包，夹有牛肉饼的面包片

bacon／'beik+n／ n．熏咸肉，咸肉

cheeseburger／'tMi:zb+:g+／ n．干酪汉堡包

sour／'sau+／ a．酸的，酸味的

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